CD Input and Windows 2000 non-admin users

[bweeks_hcjb]

We encountered a rather strange problem with dMC Audio CD Input under Windows 2000.

As an administrative user dMC works fine, but as a non-admin user, we've observed dMC to not recognize a CD present in the drive. Reviewing the matter closer, I noticed that the drive description is found for the admin user under Options whereas the drive description is not found for the non-admin user. Where is the drive description info being read from? This might be a clue between the admin and non-admin user.

We overcame the problem for the non-admin user by going to the Advanced screen and selecting for CD Communication: 2000 / NT Built-in (Limited) rather than 2000 / NT Device IO. I'm not sure what this limits, but it works for now.

Sorry for presenting such an obscure, configuration-specific problem. :D

We use dMC at a radio station here in Latin America, and have a number of non-admin users set up on workstations to prevent computer-configuration problems.

[Spoon]

Windows stops all low level drive access to non admin accounts, you should also check that c:\program files\illustrate\dbpoweramp is writable by non admin accounts (the converter will need this).

[bweeks_hcjb]

I'm pretty sure we've opened up access to the Program Files directory, but am I correct that the non-admin user is hooped as far as dMC CD Input being able to read the low-level drive info. Or is there a work around such as a registry setting that can be changed?

I know this means work :( ... but, would there be a way for dMC CD Input to read low-level drive info when installed by an administrator, then maintain that info in a file for the non-admin user? (Though I suspect our multi-non-admin-user scenario represents a very small fraction of dMC use.)

[Spoon]

It is blocked at the Windows level, I don't know of away around it (apart fom using the built in option for communication).

[bweeks_hcjb]

We'll go with the Built-in option for now. Thanks for your help and unveiling the mystery, Spoon.