HELP: DMC Audio Input Player Screwed Up

[dalizard]

I was using the dB Power Amp converter as usual (I have the power pack installed). It was ripping a CD into an MP3 file and I got an error message about "disc full" which was absurd since I was putting it onto the hard drive which has 150 GB of free space.

Later, I noticed that when I tried to play the CD track before ripping (play straight from the disc to check the song) the DMC audio player was making a garble noise about every five seconds repeatedly as I played the track.

But, the tracks ripped into MP3 checked out OK. No garble sound. Only when trying to play from the source CD. I tried playing the CD's through other players on the computer (Real media player, Roxio, and also Pyro) and they played fine. It's not a disc or drive problem.

Here is the strange part: I have two CD drives in the computer, one reads only the other is read/write. The DMC player is only screwing up with the read only drive, the one that was playing when the error message came up. Yet, that drive works fine with all the other player software in the machine.

What's going on?

Do I need to reload the DMC download?

Can I do that without losing all my files of CD track names and also the power pack installation I paid for?

[ChristinaS]

What brand of cd drive is it and what OS are you using?

[Spoon]

It will be your CD drive that is ripping a bit then stopping and respinning up thus causing a delay - you can try something like Nero Drive speed (see support) and set the speed to x4.

[Unregistered]

It's a e-machines (new computer) with two drives. The one that DMC no longer will play from is called:

D:HL-DT-ST-DVD-ROM

The point is, it always played no problem until CMC pooped on itself while ripping. The drive is feeding all thwe other players fine (Real Media Player, Roxio Player, and the Pyro player).

If the drive was screwing up, it would not play properly with any media player.

Further, you missed one thing: the "problem" drive sends MP3 files into the folder that play back no problem. The only thing CMC can NOT do is play audio straight from the CD.

This looks like a software problem to me. By the way, I can hear when the drive "spins up" and it is NOT doing that. This "garble burst" is repetitive about every five seconds continuously.

How do I reload this to get the corrupted software fixed?

[Unregistered]

"It's a e-machines (new computer) with two drives."

It is the T2885 machine with Windows XP.

[Unregistered]

More data on the problem: As I said, the "problem" drive will read the WAV files off a CD and rip them into MP3 files which I can then play back and they sound fine (using my Pyro player to listen to the MP3 files).

As a second test: I took an MP3 disk I had previously made to use as a test. Since it is not an "audio disk", the CMC converter does not recognize it directly. So I used the ripper to rip an MP3 song off that disc into WAV format using the dB ripper. That WAV file also played perfectly using the real Media player.

dB ripper is having no problem converting the WAV stream from the "problem" drive into MP3. It is also having no problem readin an MP3 file from a disc in the "problem drive" and converting it to WAV. The only thing it won't do properly is read a WAV file straight off a CD and play it into my headphones for monitoring the track before ripping.

[dalizard]

Thanks for all the help. Nobody can even tell me if it is possible to do a re-install of the CMC music converter? It sure would be great if this product had some actual support.

[ChristinaS]

Thanks for all the help. Nobody can even tell me if it is possible to do a re-install of the CMC music converter? It sure would be great if this product had some actual support.

If I understand correctly you have 2 cd rom drives but dMC is not using the right drive to read your CD - therefore it doesn't find it.

dMC Audio CD input has to be made aware of which is your cd rom drive from which you are reading data. It will default to one of them. You can change that in Options so it points to your actual drive that you're using.

As for re-installing dMC, you can uninstall first all the components (dMC and codecs) from Control Panel, and then re-install all that apply, always in one unique folder.

If this doesn't address your problem, perhaps you should explain again all the circumstances.

[dbample]

dB ripper is having no problem converting the WAV stream from the "problem" drive into MP3. It is also having no problem readin an MP3 file from a disc in the "problem drive" and converting it to WAV. The only thing it won't do properly is read a WAV file straight off a CD and play it into my headphones for monitoring the track before ripping.

Wait a second, I think it is obvious it will read a WAV file straight off the CD since in your experiment of converting WAV->mp3 it is doing just that.

So your only problem seems to be that the audio does not get into your headphones when you play the CD from dMC and instead you get garbled noise every 5 seconds (but this does not refer to noise from spinning the CD; it is noise that has nothing to do with the physical CD drive). Right?

Since you have two CD drives, it is possible that dMC is defaulting, when attempting to send audio to your headphones, to the other drive. You don't say if you can hear properly the audio from your speakers - if it is a dMC problem of defaulting to the wrong drive you should be able to hear the garbled noises not just from the headphones, but when using your computer speakers as well. Do you?

And chill out with the sarcasm about lack of support - you get a fantastic product essentially free, you get a direct link to the developer who is extremely good at addressing all queries (I speak from personal experience with him addressing my questions/ideas/suggestions).

It actually took me a while to figure out what you are trying to say, and see how you confused Spoon with the garbled noise story. Perhaps you could try to be more explicit/coherent in describing your problem before you start with the sarcasm. Please?

I am not staff; I am just a (very happy) user of dMC and dBpowerAmp.

Cheers!

[dalizard]

Wait a second, I think it is obvious it will read a WAV file straight off the CD since in your experiment of converting WAV->mp3 it is doing just that.

So your only problem seems to be that the audio does not get into your headphones when you play the CD from dMC and instead you get garbled noise every 5 seconds (but this does not refer to noise from spinning the CD; it is noise that has nothing to do with the physical CD drive). Right?

Since you have two CD drives, it is possible that dMC is defaulting, when attempting to send audio to your headphones, to the other drive. You don't say if you can hear properly the audio from your speakers - if it is a dMC problem of defaulting to the wrong drive you should be able to hear the garbled noises not just from the headphones, but when using your computer speakers as well. Do you?

And chill out with the sarcasm about lack of support - you get a fantastic product essentially free, you get a direct link to the developer who is extremely good at addressing all queries (I speak from personal experience with him addressing my questions/ideas/suggestions).

It actually took me a while to figure out what you are trying to say, and see how you confused Spoon with the garbled noise story. Perhaps you could try to be more explicit/coherent in describing your problem before you start with the sarcasm. Please?

"And chill out with the sarcasm about lack of support - you get a fantastic product essentially free, "

EXCUSE ME? I paid $18 for a software package that only does a few things more than the audio ripper that came with the computer does. The only advantage the dBX software has is adaptive normalization and it usually isn't usable because the volume level fluctuates noticably in the track.

"It actually took me a while to figure out what you are trying to say, and see how you confused Spoon with the garbled noise story. Perhaps you could try to be more explicit/coherent in describing your problem before you start with the sarcasm."

Exactly how hard is this to understand (first post):

"Later, I noticed that when I tried to play the CD track before ripping (play straight from the disc to check the song) the DMC audio player was making a garble noise about every five seconds repeatedly as I played the track."

You can't understand "play the CD track before ripping to check the song" and "makes a garbled noise every five seconds as I played the track"?

The point is, the dB software took a dump while ripping a CD into MP3 and sent up a bizarre error message. Then, it would not play WAV tracks off my "play only" drive. Period. Three other software packages play WAV files off that drive. dB does rip WAV tracks into MP3 from the drive, it just will not play them straight into the audio.

My point is there is nothing wrong with my hardware. It works fine with all the other players. My question was could dB be uninstalled or "clean installed" to get it back to it's original form... where it actually would play audio directly from the WAV file for monitoring.

"And chill out with the sarcasm about lack of support "

Well, funny you should bring that up: I happen to work in customer support for a major semiconductor manufacturer. Why don't you chill out with the free psychological advice? There is nothing more infuriating than having software with NHC (no human contact) to be followed by people telling you it must be your hardware and stop getting upset. I would be fired for giving this level of non-service and I would deserve it.

Since no one has yet answered the question as to whether the software can be re-installed, I guess I give up. At least it was only $18.

[dalizard]

If I understand correctly you have 2 cd rom drives but dMC is not using the right drive to read your CD - therefore it doesn't find it.

dMC Audio CD input has to be made aware of which is your cd rom drive from which you are reading data. It will default to one of them. You can change that in Options so it points to your actual drive that you're using.I realize that. The read only drive is set to be the default drive. The CMC converter does read from the drive, it just screws up when playing a WAV file directly into audio (headphones or speakers) straight from the CD. There is a repetitive garbled noise about every five seconds which is time dependent only, not location dependent. If you slide back across the same section just played, the garble spots will not be in the same place, they will be at the same time intervals.

As for re-installing dMC, you can uninstall first all the components (dMC and codecs) from Control Panel, and then re-install all that apply, always in one unique folder. My question was this: I paid for and received the Power pack, which is installed. Is there a way to re-install the dB program to fix the software problem and still retain the power pack or will I just have the basic free program without the upgrade?

If this doesn't address your problem, perhaps you should explain again all the circumstances.

1) Install freeware. Buy Power Pack. All good, all working.

2) Ripping CD's using the read-only drive. Have ripped at least 20, no problems. One is ripping about the twelfth track and stops and says something like "insufficient memory available on drive". Ridiculous, new computer with 160 GB of drive and only about 3 GB used.

3) Go back and rip the tracks it missed, seems to create the MP3 files no problem.

4) NEXT DISC: play WAV file straight to listen to track, hear music with a garbled noise about every five seconds. Change disk, same thing.

5) Use Pyro, Roxio, and Real Media players to play WAV files direct to headphones from RO drive: no problems at all.

6) Change CMC defauly drive to second (RW) drive. Now the CMC software can play WAV files direct to audio with no garble sound.

No clue why after the CMC ripper crashed, the software is distorting the audio player only with one drive. The MP3 files created from that drive using the CMC ripper have no distortions or problems, so it is reading the data stream. It is just screwing something up when converting it to audio.

[xoas]

If I understand what you are saying, your problems/issues seem to be as follows:

1. On at least 1 (out of at least 20) cd's you have ripped with dBpowerAMP Music Converter (dMC), you got this error message about there being insufficient memory on your drive even though there was plenty of disk space.

2. When you listen to a WAV file to listen to a track (apparently any track) on dMC Audio Input there is a garbled noise about every 5 seconds. However, the cd presents no such problems when played in a regular player and files when converted to mp3 are free of this gargle.

3. You want to know whether you retain all the rights, powers and priviliges associated with the Power Pack if you reinstall dMC to fix this problem.

The (relatively) easy question is #3, so let's start with that. You can uninstall and reinstall dMC and/or any of its components and you will still retain Power Pack and you will not have to reinstall Power Pack. This is also true of upgrades. And an uninstall/reinstall will sometimes fix problems. I must say that I am not yet convinced this procedure will fix any of the problems you mentionned, but I guess it wouldn't hurt to try.

With respect to the first problem, I would be hard put to tell you what might be wrong without knowing more about this problem. Did this occur in the process of a large batch of conversions or will this problem occur if you try to rip this one track by itself? Does this error message always occur or does it only sometimes occur? Is there anything unusual about this track? Have you run into this problem with any other tracks? If you try to convert your problem track from cd to wav, will you experience the error message? If you convert the resulting wav file to mp3 do you experience this problem then? Are you attempting to apply any DSP effects from the Power Pack during your conversion? If so, if you turn off the DSP effects can you rip the "problem track" successfully? The answers to these questions should help us isolate why you ran into this error message.

I am going to skip problem #2 for now except to reaffirm my understanding that this garble occurs when you preview a track through dMC Audio CD Input. If you are talking about a problem with playing some other file, please let me know. I will share that I do not recall having run into this problem with dMC Audio CD Input, so what you are experiencing is definitely not right. You do note that this problem with gargled playback is only experienced with one drive (your RW drive). But let's focus on your other problem first.

Finally, let me address a possible misconception about whom you are dealing with. The whole line of dBpowerAMP programs is almost entirely the work of a single individual, Spoon, essentially on his own time. This is not (last I knew) his day job. He is, to the best of my knowledge, the only person who gets any reimbursement from this endeavor (and he is probably correct in his assertion that he would probably have made more money flipping burgers for McDonald's). Spoon relies on another fellow, Razgo to administrate these forums. This is not Razgo's day job either. Everyone from Razgo on down is essentially a user of the program same as you. Although maybe four months age Razgo designated 4 people (myself included), as "VIP members" and affixed the title "dBpowerAMP Staff" by our names, these titles are honorific. We have no manual. We get no pay. We have no special training. We did not volunteer. So bottom line, except for Spoon himself there are no real staff. We are all users and we all choose to help out by reporting problems, bugs, fixes, offering advice or suggestions for improvements to dMC. By reporting your problems, you are helping us to improve dBpowerAMP. I hope you will continue to help by helping us through the process of addressing your bugs and by letting us know what works and what does not. Welcome to the staff!

Best wishes,
Bill Mikkelsen

[Spoon]

Firstly install the latest versions of the programs from the Beta section of this forum.

This skipping, sounds alot like the problem you can get when using the 24 bit dsp effect and the output set as DirectX (open dAP Options Menu >> Amp and set output to WaveOut).

[dalizard]

"Did this occur in the process of a large batch of conversions or will this problem occur if you try to rip this one track by itself? "

It occurred ONE TIME ONLY, ripping all the tracks from a single CD. It stopped at track 11 and displayed an error message. I selected the remaing four tracks (11 through 15) and ripped them again and they went through no problem. The "crash with error message" problem occurred exactly once and never again. However, the WAV player in the CMC has never worked right since it happened that one time.

" Does this error message always occur or does it only sometimes occur?" It occurred once. The "garbled sound" problem occurs everytime I try to play WAV fils from a CD withing the CMC player, however it rips WAV files to MP3 and also plays stored WAV files back OK.

"Is there anything unusual about this track? Have you run into this problem with any other tracks?" NO and NO. In fact, the "problem track" was ripped right after the initial crash that started all the problems.

"If you try to convert your problem track from cd to wav, will you experience the error message?" NO, in fact the converter has worked since with no problems. It just screwed up the WAV player when it crashed.

"If you convert the resulting wav file to mp3 do you experience this problem then?" NO. No problems converting files, it just won't play a WAV file into audio straight off the CD from the RO drive. It does work from the RW drive which makes me wonder why it only has a problem with the drive it was using when it crashed. All my other WAV players (Real Audio, Pyro, Roxio) play WAV files straight to audio from either drive no problem.

"Are you attempting to apply any DSP effects from the Power Pack during your conversion? If so, if you turn off the DSP effects can you rip the "problem track" successfully? The answers to these questions should help us isolate why you ran into this error message." Not doing anything like that. here is the problem: Insert CD into RO drive..... track listings come up... selct a track and hit play. Audio starts OK and after five seconds you hear a short garbled noise burst, then audio OK for five seconds, another garbled burst, ad infinitum. The garbled bursts are probably a half second or so in duration. The location of the garbled patches are not related to specific points of the track. You can slide the position bar and play and you will hear them in different spots, but still always five seconds apart. And, the player always starts playing music OK, and after five seconds makes the garbled sound.

" I am going to skip problem #2 for now except to reaffirm my understanding that this garble occurs when you preview a track through dMC Audio CD Input." Correct, but ONLY when it is a WAV track being played directly from a CD, and ONLY through the RO drive.

" If you are talking about a problem with playing some other file, please let me know. I will share that I do not recall having run into this problem with dMC Audio CD Input, so what you are experiencing is definitely not right. You do note that this problem with gargled playback is only experienced with one drive (your RW drive)." Actually, the garbling occurs with the RO (read only) CD drive. The recordable CD-RW drive does not have the problem.

One of the other engineers here postulated a theory: audio players can use either analog audio or digital stream to reconstruct sound, ie take the digital stream straight from the drive, convert it to analog and feed it to the analog input port on the sound card. Or, a player may simply control the switches on the sound card that connect the hardware from the analog output on the drive to the input port. It's probable the CMC software crash has damaged some part of the digital processing path in the CMC player, but it may be able to correctly control the analog signal path from the CD-RW drive to the audio input port on the sound card. Whatever the problem, I have four software players and only CMC can not play audio from the RO drive straight from the disc.

[dalizard]

" The (relatively) easy question is #3, so let's start with that. You can uninstall and reinstall dMC and/or any of its components and you will still retain Power Pack and you will not have to reinstall Power Pack. This is also true of upgrades. And an uninstall/reinstall will sometimes fix problems. "

Any special procedures that must be followed? I have windows XP.

[petriburg]

Hi,
I am yet another happy user of dB software. All the above hints are valid, and I think the uninstall/reinstall action is certainly one which can do no harm, and is quite likely to help - it has done on several occasions here!
Now, here's another thing which you can do, and is by no means time-consuming. One or both of your drives may be configured to Digital Playback mode (WindowsXP does this by default, it seems). To check this, go to Device Manager, then right click on each drive designator in turn, and open 'Properties', then click the 'Properties' tab in the new properties window, and you will see toward the bottom of this window a tick box enabling Digital Playback. Windows makes a note here that says 'You can use digital instead of analog playback of CD audio.......' and concludes by saying you should disable this function by unticking the box if you are having audio problems. So, UNTICK this box, for both of your drives, and try out your system again. If it works, well and good. If not, nothing lost, and if you want, you can go back and reverse the settings again.
Good luck!

[xoas]

Any special procedures that must be followed? I have windows XP Not really. Go to Control Panel>Add/Remove Programs and select and remove dBpowerAMP Music Converter. Then reinstall from your download file. If you downloaded dMC release 10.1, consider downloading and installing dMC release 11 beta from the beta section of the forum. If you do this, you shouldn't have to worry about the uninstall, that will happen in the course of the installation. The only other "trick" is to download to default locations (some users have run into difficulty trying to download to some other location (it can be done but you have to download all the components to the same place). You will find a list of changes from release 10.1 to release 11 in the beta section.

Since your experience with being unable to rip a track on one occasion was a one-time occurrance, I am at a loss as to what to recommend. If you run into further such error messages, you might want to keep us posted on the issue. Such messages have arisen with trying to rip copy-protected cd's (usually either the first or last tracks) or trying to perform conversions which the program or computer cannot handle (like trying to convert to mp3 at a compression of 16 kbs). When I have had crashes, it seems as though they occur when I am ripping, playing music and doing other tasks at the same time (a bad habit of mine). However, I have not had really serious problems (programs shut down, I restart the computer and all is well again).

With respect to your garbled playback problem I want to ask if you have dBpowerAMP Audio Player (dAP) installed and, if so, whether you have release 2 or the release 3 beta version. If you do not have either installed, I would suggest installing it (its free). If you follow Spoon's advice about switching to the r11 beta of dMC (and following Spoon's advice is almost always a good idea) then also download the dAP release 3 (also from the beta section). Together, they should do a better job of playing music while ripping (they feature other improvements as well). So try this and see if that makes a difference with your 5 second gargle in your read-only drive. Keep us posted.

[dalizard]

PROBLEM AREA DEFINED (CAUSE/SOLUTION STILL UNKNOWN):

The CMC converter will not correctly play a WAV file from the RO drive directly to audio (for monitoring), but will rip a WAV file into MP3 from that drive no problem. I noticed that the RO drive has an LED on the front that lights up when it is reading data.

1) When playing a WAV file directly to audio using the Roxio, Pyro, or Real Media disc player (which all play audio undistorted) that LED blinks on and off at a steady rate of about 2 to 3 times per second (estimate) as it plays. This must be the way it is supposed to work.

CMC PROBLEM:

When playing a WAV file from the CD to audio using the CMC player: the track starts playing (sound is good) and the LED stays continuously dark for about 5 seconds (audio sounds good during that time) then the LED lights and that is when the audio is garbled. The "light on" interval is maybe a half second long and you can hear sound but it is severely distorted during that interval. Then, it goes back to playing the track undistorted for five seconds with the LED off all during that time, then another "light on" half second burst where the audio is distorted while the drive is reading (this repeats indefinitely). The track keeps playing during the bursts (it doesn't "lose time"), but the audio is garbled while the drive is reading.

It appears that the CMC software is not telling the drive to "stop reading" at the correct times and that causes it to overload the memory which stores the digital data and then dumps it empty on every five second cycle. I do not know enough about this to know why it would do this.

RIPPING MP3

The CMC software does rip a WAV file to an MP3 file correctly. The LED indicator when ripping an MP3 file shows this: about five seconds on continuously at the beginning while it reads, about five seconds off, then about five seconds on. This must be the correct method because it produces an undistorted MP3 file.

The RW drive:

The CMC player does play a WAV file directly to audio without problem from the other drive (RW). But, it has no LED, so I can't see how it is communicating. Apparrently, it is talking to that one correctly because it works.


SUMMARY: there is a "communication protocol" error between the CMC WAV file player and the RO drive when playing a WAV file directly to audio. I have absolutely no idea why. The CMC software originally worked properly in my computer. I re-installed the CMC software last night and it did not fix the problem. That indiicates something in the computer is not the same as it was originally, but I have no idea what. It would be hard to imagine it is a hardware problem because the RO drive works perfectly with the Pyro, Roxio, and Real Media players. It also works with CMC when ripping to MP3. No way I could ask somebody to fix hardware that works with about 90% of the software trying to play with it, only failing with the player section of CMC.

It seems more likely that something in the XP OS was corrupted when the CMC ripper crashed and was talking to the RO drive at that time. However, it's odd that only the CMC player software is failing to "communicate" with the RO drive properly. Is it possible the CMC player software uses a different communication method or "driver" to address the RO drive?

At any rate, I have no way to fix whatever has gone wrong with CMC and the RO drive so I will have to use the RW drive exclusively with CMC.

[dalizard]

With respect to your garbled playback problem I want to ask if you have dBpowerAMP Audio Player (dAP) installed and, if so, whether you have release 2 or the release 3 beta version. No. All I have is the DMC converter basic software with the Power pack. I just use the player to "preview" songs from the playlist to see which ones I want to rip into memory. Thats why I use the player inside the CMC converter: that is where I am when I need to play the track.

[Spoon]

By wav you mean a standard audio cd? (one you could buy at a music shop?)

and by player you mean the play button below the Rip button (in Audio CD Input), rather than my audio player - dBpowerAMP Audio Player?

[petriburg]

We might get closer to solving your problem if you were to confirm (or deny) whether you have tried all the actions which have been recommended to you by (unpaid) highly satisfied users of these applications. As it is, you appear to be repeating a lot of stuff without having taken the trouble to try these solutions.
And for heaven's sake, refer to the dBpoweramp Music Converter as dMC, and not CMC as you have done throughout these posts - that's confusing!

[dalizard]

We might get closer to solving your problem if you were to confirm (or deny) whether you have tried all the actions which have been recommended to you by (unpaid) highly satisfied users of these applications. As it is, you appear to be repeating a lot of stuff without having taken the trouble to try these solutions.
I tried the suggestion from Petriburg. It did nothing. I did not try downloading any new players because the point is to find out what's wrong.

"As it is, you appear to be repeating a lot of stuff without having taken the trouble to try these solutions."

No, actually, if you read the last main post titled:

"PROBLEM AREA DEFINED (CAUSE/SOLUTION STILL UNKNOWN): "

You will se that what I did was very precise sequence of actions to isolate the location of the problem and define exactly what the mechanism of it is..... in repsonse to a previous e-mail criticising me for being vague and not defining the problem well.

The problem is that the DMC player is not communicating with the RO drive correctly and I have no idea why it does that or why it started doing it after a crash while ripping a CD.

"By wav you mean a standard audio cd? (one you could buy at a music shop?) "

YES

" and by player you mean the play button below the Rip button (in Audio CD Input), rather than my audio player - dBpowerAMP Audio Player?"

I don't fully understand that question. What I mean by player is when the Icon is clicked on the DMC converter and the playlist comes up. You either double click on a track or select a track and hit the play button. That is the player I am referring to. It is what I use to preview a track before ripping it to MP3.

Obviously some other player loaded into the machine might or might not play correctly. I have three others that play correctly (Pyro, Roxio, and Real Media). The point is not to play tracks, it is to be able to preview tracks in the list and decide whether to rip them to MP3 or skip them. Obviously, opening some other player to do this and then come back to the ripper is a time waster.

[Spoon]

Which audio cd was it? some Audio cds install (hidden) copy protection programs onto your pc that mess CD rippers.

[dalizard]

Just loaded the Audio Player. EXACTLY the same symptoms as the player in the DMC converter: plays MP3 files from my drive no problem. When I try to play a standard CD from the RO drive, I get a problem with the drive reading: The LED shows five seconds of undistorted audio playing with the LED off, then a half second burst where the LED lights and the drive is reading data during which time the audio sound is garbled. Then five seconds of clean audio (LED off/not reading) followed by a garble burst, repeat indefinitely.


"Which audio cd was it? some Audio cds install (hidden) copy protection programs onto your pc that mess CD rippers."

I have tried at least a dozen CD's, and everyone plays on all the other players. It is not a "copy protection" issue because I am not trying to copy them, just play them using the DMC player software.

Assuming it was theoretically possible the initial CD that was ripping when DMC ripper crashed had a "trojan horse" sabotage virus in it, then why is it I ripped that very same CD to MP3 one minute later and it created the MP3 files no problem? The only thing damaged so far is the audio player, not the ripper. More accurately, the player seems to no longer be able to tell the RO drive how and when to read the data stream into memeory and when to read the memory out for audio conversion. That is what is malfunctioning. The players that work (Pyro, Roxio, and Real Media) read data on and off steadily at about a 3 Hz rate continuosly (the LED goes on and off regularly all the time). The DMC is the only one with the "five seconds no reading/1/2 second burst, five seconds no read, burst, etc" cycle which does not work because the audio garbles during the long reading interval.

Both the DMC player in the ripper as well as the DMC audio player I just install behave exactly the same way.

[Spoon]

Visit Support >> Audio CD Input

there is a link to Nero Drive speed, install it and extend the spin down time.