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dBpoweramp stopped retrieving metadata

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  • Benrick
    • Jul 2020
    • 3

    dBpoweramp stopped retrieving metadata

    I have had a ripnas for 10 years and it has suddenly decided to stop retrieving album/song metadata

    Disc 1: <no meta data> Reject 1: No Meta Data

    This is the error in the results log file, i think I'm running release 13.2 but it's hard to know, definitly 10 years old but it's worked till now

    I have seen on the forum that amg needs to be removed from the sources list but cannot find where this is detailed, which exe which program, obviously want to rule this out, please can you help

    Have tried with old known cd's, still the same issue

    Thank you

    p.s. I do not want to upgrade as am not sure that the modern version would be supported and probably not got the IT skills to carry it off.
  • Spoon
    Administrator
    • Apr 2002
    • 43889

    #2
    Re: dBpoweramp stopped retrieving metadata

    It is not dBpoweramp which needs updating, but batch ripper, which resides on the RipNAS. We will be updating Batch Ripper in the next few weeks, because in your 10 years: amg has gone, musicbrianz updated their servers which broke the old code, freedb has also gone.
    Spoon
    www.dbpoweramp.com

    Comment

    • Benrick
      • Jul 2020
      • 3

      #3
      Re: dBpoweramp stopped retrieving metadata

      Originally posted by Spoon
      It is not dBpoweramp which needs updating, but batch ripper, which resides on the RipNAS. We will be updating Batch Ripper in the next few weeks, because in your 10 years: amg has gone, musicbrianz updated their servers which broke the old code, freedb has also gone.
      OK, I'm not an expert here so a few questions:
      Are you saying My issue should be expected ?
      Will updated batchripper be compatible with my WHS and the other dbpoweramp products ? I currently have
      Whats the licence situation, dbconfig shows that I have a ripnas lifetime licence ?

      Thanks for your help,

      Patrick

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 43889

        #4
        Re: dBpoweramp stopped retrieving metadata

        RipNAS was discontinued some 6 years ago, so we cannot test against it. An updated batch ripper should work, but there are no guarantees.
        Spoon
        www.dbpoweramp.com

        Comment

        • Benrick
          • Jul 2020
          • 3

          #5
          Re: dBpoweramp stopped retrieving metadata

          Originally posted by Spoon
          RipNAS was discontinued some 6 years ago, so we cannot test against it. An updated batch ripper should work, but there are no guarantees.
          Is there going to be a WHS version of batchripper ?

          Or is there a older version that will get me going ?

          Thanks

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 43889

            #6
            Re: dBpoweramp stopped retrieving metadata

            There will not be a WHS version of Batch Ripper, Microsoft discontinued it long ago.
            Spoon
            www.dbpoweramp.com

            Comment

            • Michael123
              • Aug 2012
              • 1

              #7
              Re: dBpoweramp stopped retrieving metadata

              Hello
              I have the same problem. How did you solve it?
              If I try to install the new version of dbpoweramp reference windows states that its not a correct win32 program.......
              So no metadata is retreived
              Thanks

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 43889

                #8
                Re: dBpoweramp stopped retrieving metadata

                The newer compiles are not compatible with Windows XP, WHS or WHS2011, sorry.
                Spoon
                www.dbpoweramp.com

                Comment

                • steve craig
                  • Sep 2019
                  • 17

                  #9
                  Re: dBpoweramp stopped retrieving metadata

                  dBpoweramp stopped retrieving metadata running v16.6 can you help ?

                  Got the data from Discogs manually
                  Artist Threshold Album Dividing Lines
                  Discogs Info

                  Barcode (Text): 7 27361 48990 8
                  Barcode (Scanned, UPC-A): 727361489908
                  Label Code: LC 07027
                  Rights Society (Boxed): GEMA
                  Matrix / Runout: CAP08817 NB4899-0CD 01
                  Mastering SID Code: IFPI LR79
                  Mould SID Code: IFPI UG11

                  windows 10 pro 64bit
                  Last edited by steve craig; 11-22-2022, 02:50 PM. Reason: add to message

                  Comment

                  • Spoon
                    Administrator
                    • Apr 2002
                    • 43889

                    #10
                    Re: dBpoweramp stopped retrieving metadata

                    See:

                    R2023 included many updates to the ever changing metadata landscape, in the recent years: All Media Guide (AMG) service has been discontinued freedb.org has also been discountiuned musicbrainz updated their servers, resulting in R16 or older not being able to read the metadata R2023 addresses all these issues and providers
                    Spoon
                    www.dbpoweramp.com

                    Comment

                    • steve craig
                      • Sep 2019
                      • 17

                      #11
                      Re: dBpoweramp stopped retrieving metadata

                      i purchased the latest version 22-09-28 and i was able to find the data through the manual search but its still no working automatically.

                      Comment

                      • Spoon
                        Administrator
                        • Apr 2002
                        • 43889

                        #12
                        Re: dBpoweramp stopped retrieving metadata

                        Ensure under options >> Active Providers

                        the top six have selection
                        Spoon
                        www.dbpoweramp.com

                        Comment

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