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Thread: Latest Asset won't work on my QNAP TS-420

  1. #1

    Angry Latest Asset won't work on my QNAP TS-420

    I installed the latest Asset for QNAP from the dbpoweramp website: Asset-QNAP-2023-05-15

    I've been using Asset for years successfully on this QNAP (latest QTS) and downloaded the above file from my downloads area of the website.

    I installed it as usual but when I click the Asset icon on my home page in QTS I get the following message from Safari:

    Safari can't open the page "10.0.0.21:45537" because Safari couldn't connect to the server "10.0.0.21".

    ... yet when I enter 10.0.0.21 in the Safari address bar, it takes me straight to the QTS Home Screen, showing the apps I have on my QNAP.

    I rebooted the QNAP and still receive the same error message when I try to click on the Asset icon on the QTS home page

    Any ideas please? Is there a link to the previous version of Asset for QNAP someone could post so I can revert to the previous version?
    Last edited by Spoon; 06-03-2023 at 03:08 PM.

  2. #2

    Re: Latest Asset won't work on my QNAP TS-420

    Previous version works just fine

    Version: R7.5 [Linux-ARMv5]; Functionality: Premium Registered

  3. #3
    Super Moderator
    Join Date
    Jul 2011
    Posts
    1,365

    Re: Latest Asset won't work on my QNAP TS-420

    I'm sorry but ARMv5 processur in your NAS is no longer supported by Asset.

    Please stick with version R7.5.

  4. #4

    Re: Latest Asset won't work on my QNAP TS-420

    How do I find out which QNAP NAS are supported by Asset?

  5. #5
    Administrator
    Join Date
    Apr 2002
    Posts
    43,883

    Re: Latest Asset won't work on my QNAP TS-420

    As far as we know, if it is not the armv5 (a very old CPU) then it is supported by latest.

  6. #6
    dBpoweramp Enthusiast
    Join Date
    Oct 2010
    Posts
    102

    Re: Latest Asset won't work on my QNAP TS-420

    Hi
    me too I have a qnap TS420 with ARM.
    I'm running asset upnp 7.2
    which improvemets will I get installing 7.5 ?
    Where is the download page for 7.5 ?

  7. #7
    Administrator
    Join Date
    Apr 2002
    Posts
    43,883

    Re: Latest Asset won't work on my QNAP TS-420

    7.5 is on the registration download page, click the legacy button.

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