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CD Ripper Hangs "looking for disc"

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  • PeterP
    Super Moderator
    • Jul 2011
    • 1365

    #16
    Re: CD Ripper Hangs "looking for disc"

    Thanks for the details.

    Please run:

    It's been specifically modified to detect the condition (UI unresponsive) and crash.
    Then post crash info per instructions from: https://forum.dbpoweramp.com/showthr...eramp-Mac-apps

    Comment

    • Buzzer
      • Feb 2019
      • 30

      #17
      Re: CD Ripper Hangs "looking for disc"

      I upgraded to version beta 8 and this happened. I reinstalled version beta 7 and this seemed to fix it.

      Comment

      • PeterP
        Super Moderator
        • Jul 2011
        • 1365

        #18
        Re: CD Ripper Hangs "looking for disc"

        Please follow instructions from my previous post above and try with beta 9 to produce telemetry data needed for me to figure out what goes wrong.
        Thanks.

        Comment

        • PeterP
          Super Moderator
          • Jul 2011
          • 1365

          #19
          Re: CD Ripper Hangs "looking for disc"

          Also, do you use any security software on your machine - firewall, antivirus, etc?

          It appears that something is causing dBpoweramp to lock up when trying to access the internet - specifically, download AccurateRip information for your disc.
          That's all I was able to learn from the above logs, I hope someone can get beta 9, recreate the bug and produce a crash report file for me to analyze locked up application state.

          Comment

          • Temudjin
            • Jul 2022
            • 8

            #20
            Re: CD Ripper Hangs "looking for disc"

            Hi Peter,
            thanks for the follow up. I rebooted my mac os in safety mode and everything works smooth. I don't know what causes the problem, because other applications worked fine.
            You can close this ticket for me.


            Kind regards

            Comment

            • drbobh
              • Jul 2022
              • 3

              #21
              Re: CD Ripper Hangs "looking for disc"

              I have version 17.7 od dB Poweramp. I'm running little snitch butproblen exists when Little Snitch is off. Ditto re Mac firewall.

              Comment

              • drbobh
                • Jul 2022
                • 3

                #22
                Re: CD Ripper Hangs "looking for disc"

                I discovered my problem. Malwarebytes has a malicious code blocker. From the description it was not apparent that it would block "real" app, but it was blocking dBpoweramp cd ripper

                Comment

                • Hawkeye83
                  • Apr 2023
                  • 1

                  #23
                  Re: CD Ripper Hangs "looking for disc"

                  I have this same problem, but with only maybe 5-10% of CD's (or less...just random ones here and there do not work...Apple Music rips them fine).

                  Comment

                  • Spoon
                    Administrator
                    • Apr 2002
                    • 43901

                    #24
                    Re: CD Ripper Hangs "looking for disc"

                    Using any security software?
                    Spoon
                    www.dbpoweramp.com

                    Comment

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