... and you are sure Windows Security is NOT interfering when ripping? I ask, for clarification.
He's had success using a different drive and with different rippers, that alone reduces the possibility of security software being an issue down to almost zero, but he also ran it in safe mode a couple of weeks ago.
At this point short of illustrate buying one of the drives or giving him some debug version of CD Ripper I think he's out of options.
What might be useful is if someone knew of a drive he could buy, one ideally with no caching and good C2 support.
It appears all options have been explored!
Appreciate all the help that was provided, but I've decided to give up pursuing a fix for this.
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