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Thread: Latest QNAP firmware stopping Asset

  1. #1

    Join Date
    Jan 2011
    Posts
    17

    Latest QNAP firmware stopping Asset

    After updating my QNAP NAS to the latest firmware 5.0.0.1932, I found that Asset had been stopped and a message had been put into the message center stating...

    "Asset has an invalid digital signature. The app has stopped and cannot be installed on QTS. You can remove it in the App Center"

    Are Asset aware of this digital signature situation and will it be addressed?

    Thank you.

  2. #2
    dBpoweramp Guru
    Join Date
    Feb 2014
    Posts
    1,667

    Re: Latest QNAP firmware stopping Asset

    What happens if you allow the use of apps without signature?

    Dat Ei

  3. #3
    Super Moderator
    Join Date
    Jul 2011
    Posts
    1,205

    Re: Latest QNAP firmware stopping Asset

    Please open QNAP app center, settings (gear icon in upper right corner), check "Allow installation of applications without a valid digital signature".

    This is once again a bug in QNAP firmware:
    - Asset doesn't have an invalid signature, it's not signed at all.
    - It didn't stop Asset from installing, it stops already installed Asset from running.

    That said, I have been trying to obtain a digital signature from QNAP with no success (no response at all to contact forms or emails). Just keep toggling the switch if Asset doesn't work after an update.

  4. #4

    Re: Latest QNAP firmware stopping Asset

    This has happened to me too on my QNAP NAS after the most recent update. I can use app center to start Asset but it just keeps getting randomly stopped and that's a huge pain in the neck.

    I've opened a ticket with QNAP so let's see if they come back with anything useful.

  5. #5

    Join Date
    Jan 2011
    Posts
    17

    Re: Latest QNAP firmware stopping Asset

    Thank you for your instruction PeterP...

    Please open QNAP app center, settings (gear icon in upper right corner), check "Allow installation of applications without a valid digital signature"


    I did that then restarted Asset and all is back to normal

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