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Thread: Retrieving metadata gets stuck, canceling loses metadata that was obtained

  1. #1

    Join Date
    Feb 2022
    Posts
    2

    Exclamation Retrieving metadata gets stuck, canceling loses metadata that was obtained

    I'm using Release 17.4 (1) of PowerAmp Music Converter / CD Ripper, on a Mac mini running MacOS v12.2 (Monterey).

    I have a CD inserted and the metadata retrieval gets stuck on Discogs, and reports it is done with GD3, MusicBrainz, and Freedb. I wait several minutes and it doesn't resolve. Cancel seems to be the only way out. After canceling, it appears as if no metadata was obtained. All the tracks are labeled generically Track 1, etc.

    It would be nice if there was a way to workaround this problem by disabling the sources that are not working, or if the program itself would give a choice to cancel or skip this source and continue to the other sources (or to the end).

    Any suggestions? Thank you.

    Here is a screenshot of the progress bar and the status text:

    metadata-gets-stuck.png

  2. #2

    Join Date
    Feb 2022
    Posts
    2

    Re: Retrieving metadata gets stuck, canceling loses metadata that was obtained

    Upgrading to Release 17.5 (1) seems to have resolved the issue.

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