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Thread: Not all folders detected by library scan

  1. #1

    Join Date
    Feb 2022
    Posts
    7

    Not all folders detected by library scan

    Hello.

    Running Asset 7.3 DSM7 on Synology DS116. Some folders, cca 1/5 of them, are not detected after scan. Files are organized as, e.g.: \\diskstation\music\Boz Scaggs\2001 Dig\01. Payday.flac. All necessary permisions in DSM granted. Synology's own Media server finds all music correctly. All metadata triplechecked. Library log file states that the undetected folder is empty (status 13). There is no visible differences, errors, in detected/undetected folders. I don't get it, tried everything I can think off. Multiple scans, varying metadata, played with settings...
    I like the sw and I would like to buy it.
    Any ideas?

    Thanks.

  2. #2
    dBpoweramp Enthusiast
    Join Date
    Aug 2018
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    Oxfurdshy'r
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    Re: Not all folders detected by library scan

    You need to set it up you Browse Tree for Folder and Filename browsing which is not set up by Asset in the default browse tree
    Go to:
    Asset UPnP Configuration >> Edit Advanced Settings >> Browse Tree, then from here you can select And personalise your own preferences.

  3. #3

    Join Date
    Feb 2022
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    7

    Re: Not all folders detected by library scan

    Thanks Mike for replying.

    I did that, cleared database and rescaned, but result is still the same.
    Missed folders are structured the same way like others, same MP3Tag editing sw, same metadata fields populated.

    Any other ideas?

  4. #4
    dBpoweramp Enthusiast
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    Re: Not all folders detected by library scan

    No other ideas, sorry
    I suspect it must something in your set up as Folder view just reads your folder tree in the Synology Music share.

    My Synology DSM7 shows Folders no problem
    This is my Browse Tree 'plain text', try copy/paste that to see if it solves the problem.

    Album Artist / Album{_no_track_list_}
    Album Artist / Album\Album
    Album
    Folders & Filename Browsing
    Composer{_no_track_list_}
    Composer\root
    Genre{_no_track_list_}
    Genre\root
    Dynamic Browsing
    Dynamic Browsing\Artist{_a_to_z_}
    Dynamic Browsing\Composer{_a_to_z_}
    Dynamic Browsing\Conductor{_a_to_z_}
    Dynamic Browsing\Genre
    Dynamic Browsing\Style
    Dynamic Browsing\Year
    Dynamic Browsing\Rating
    New Albums
    Last edited by Mike-B; 02-05-2022 at 01:59 PM.

  5. #5

    Join Date
    Feb 2022
    Posts
    7

    Re: Not all folders detected by library scan

    I'll try that, but I don't think it is the tree config problem. Some folders and its subfolders for whatever reason are invisible to the scaner.
    Last edited by Fric; 02-05-2022 at 02:45 PM.

  6. #6

    Join Date
    Feb 2022
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    7

    Re: Not all folders detected by library scan

    Mike-B, I've loaded your Browse Tree, no change.
    Just to mention that I've had previously DSM6 with Asset Free (v6-something) and some folders in music root folder were missing even then.
    Upgraded to DSM7 and now installed new Asset, and this is happening.
    Maybe there are some leftovers from previous installation that is causing problems? I did uninstalled the previous Asset version, ofcourse.
    Audio Station finds and plays everything correctly as it should.
    I don't see any logic in this.

  7. #7
    dBpoweramp Enthusiast
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    Re: Not all folders detected by library scan

    OK it was just an off chance to try my browse tree as that does not have this problem, not that I use Folder View browsing, it just handy to have all albums in alphabetical order irrespective of various artists, album artist or album title.

    I'm still convinced it must be something in your Synology Music share configuration, I don't know what as I've never had this problem.
    We need to wait until Spoon or Peter see this thread.

  8. #8
    Administrator
    Join Date
    Apr 2002
    Posts
    43,831

    Re: Not all folders detected by library scan

    Enable the debug log, then do a full rescan, have a look in the log as to what is happening.

  9. #9

    Join Date
    Feb 2022
    Posts
    7

    Re: Not all folders detected by library scan

    Hi Spoon!

    Thanks for answering.

    As I have mentioned in first post, I already did that.

    2022-02-07 094325.jpg

    2022-02-07 094439.jpg

  10. #10
    Super Moderator
    Join Date
    Jul 2011
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    1,359

    Re: Not all folders detected by library scan

    Thanks for the details.

    "status: 13" implies EACCESS / "Permission denied". For some reason Asset isn't being granted relevant permissions by the system in individual subfolders, only allowed to list the root music folder.

    Please remove all Asset permissions, apply, then re-create them per Asset on Synology guide section 2.

  11. #11

    Join Date
    Feb 2022
    Posts
    7

    Re: Not all folders detected by library scan

    No luck.

    Removed (with apply), re-created all permissions. Twice, restarted Asset, restarted Diskstation.
    Missing folders still missing.

    2022-02-07 150558.jpg
    2022-02-07 150724.jpg
    2022-02-07 150627.jpg

  12. #12

    Join Date
    Feb 2022
    Posts
    7

    Re: Not all folders detected by library scan

    Solved.

    Yes, it was permissions issue.
    "Convert to Windows ACL" for entire music folder in DSM did the trick.

    Many thanks!

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