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Thread: tagging disappears

  1. #1

    Join Date
    Aug 2021
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    3

    tagging disappears

    Hello,
    I regularly have problems with lesser known CDs whose metadata appears but disappears after a short moment. This morning it happened to me with the CD of the Leon Phal Quintet: Dust to Stars. So I have to enter everything manually. These are CDs that were not found in AccurateRip. I have a paid subscription to GD3 and I can get the metadata via EAC ripper. Furthermore, I often find the metadata on the Discogs website too. Why does the metadata disappear at dBpoweramp and what can I do about it? (Sorry, but I couldn't find a simmular question on this forum, but maybe there is.)
    Last edited by bretstar; 08-05-2021 at 02:48 AM. Reason: extra information

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    41,990

    Re: tagging disappears

    Which version of dBpoweramp? uncheck CD-Text as a provider, older versions of dbpoweramp had an issue where this could overwrite the metadata.

  3. #3

    Join Date
    Aug 2021
    Posts
    3

    Re: tagging disappears

    Thanks for your reply.
    The release is 16.6. I have updated to 17.3 and will check later if the issue is resolved. I would still like to know what you mean by: 'uncheck CD-Text as a profider'? Through which menu can I do this?

  4. #4
    Administrator
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    Apr 2002
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    41,990

    Re: tagging disappears

    If using the latest R17 you do not need to do this.

  5. #5

    Join Date
    Aug 2021
    Posts
    3

    Re: tagging disappears

    Hello,
    I think the problem is resolved. An experiment with a problem cd ended well, the metadata didn't disappear. Besides, now I know what you did mean by unchecking CD-Text. It was in the Menu> active providers> CD-Text. It is still checked. I could uncheck it. What's the best option?

  6. #6
    dBpoweramp Guru
    Join Date
    Nov 2007
    Location
    Florida, USA
    Posts
    5,146

    Re: tagging disappears

    Quote Originally Posted by bretstar View Post
    Hello,
    I think the problem is resolved. An experiment with a problem cd ended well, the metadata didn't disappear. Besides, now I know what you did mean by unchecking CD-Text. It was in the Menu> active providers> CD-Text. It is still checked. I could uncheck it. What's the best option?
    With 17.x leave it checked. It was an issue only with an older version.

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