I have been a dBpoweramp user for several years using a Dell laptop. The Dell recently dies and we bought an HP Envy PC with an optical drive. The PC optical drive's name is hp-DVDRW GUE1N. The drive appears to be in the dBpoweramp database.

We have over 400 CDs and I have tried every one of them to configure the CD ripper. Every disk I insert says that the disk can be used to do the configuration but when I click on the configure button, I get the same error message; "The key disk can not be used for offset detection . . . ."

Is there some way to set the offset? How can I get a disk that will work?

The HP PC is the only I have to use dBpoweramp.