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Thread: Can't read CD ROM

  1. #1

    Join Date
    Apr 2021
    Posts
    9

    Question Can't read CD ROM

    We have a new HP Envy Windows 10 PC. dBpoweramp CD ripper does not work. We tried looking at the CD Ripper Options. Under the CD Rom we clicked on Technical and got an error message - "<Error Reading Drive Details>"

    The CD ROM drive name is hp - DVDRW GUE1N, It is drive E:

    The CD ROM works fine to play CDs and movies. When we startup the CD ripper, we get the track list displayed but when we try to Rip every track results in an error.

    I previously posted that we have not been able to configure dBpoweramp. We have over 400 CDs and not a single one of them would work as a key disk for configuration.

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    42,062

  3. #3

    Join Date
    Apr 2021
    Posts
    9

    Re: Can't read CD ROM

    NO, it's not the same. In our case the drive appears to be ready but all tracks error. I believe it may be related to the other post I did yesterday. That problem is that I have tried over 400 CDs and i can't find a single one that will configure dBpoweramp.

    dbpoweramp is able to read the metadata.
    Last edited by bsprice; 04-20-2021 at 09:20 AM.

  4. #4
    Administrator
    Join Date
    Apr 2002
    Posts
    42,062

    Re: Can't read CD ROM

    The drive would read without accuraterip and the technical page would show also.

    Try restarting windows in 'safe mode with networking':

    https://support.avira.com/hc/en-us/a...-in-Safe-Mode-

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