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Thread: Asset UPnP : Install paid version on WHS 2011 after the trial

  1. #1

    Join Date
    Mar 2021
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    Asset UPnP : Install paid version on WHS 2011 after the trial

    Dear all,
    I'm on win 10 and have a nas controlled by WHS 2011. It was OK for the trial version (asset UPnP. So I paid the complete version, but I am unable to uninstall the trial version through the remote WHS ('delete ad in') : "impossible to delete. An ad in is currently uninstalling. Wait untill the end of the process and try again". It's been 24h that I'm waiting and restart windows several times...
    I can't find the path to get the file to be uninstalled.
    May you help?

  2. #2
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    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    Remote desktop connect to whs and uninstall through the control panel.

  3. #3

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    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    Quote Originally Posted by Spoon View Post
    Remote desktop connect to whs and uninstall through the control panel.
    Thank you for your reply but it does not work, error message is 'this action is impossible'.

  4. #4
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    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    Install the registered version, it will force overwrite the existing during install.

  5. #5

    Join Date
    Mar 2021
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    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    Finally, It was possible to uninstall the trial version. However it is now impossible to install the paid version. Error message is "Impossible to install the add-in. Impossible to contact a service. Check that your PC can communicate with the service, then try again." Indeed, on the WHS 2011 dashboard I can see that my PC is out of connection, although the NAS is online.
    I tried to modify the firewall by allowing WHS but it has no effect.
    I tried with another recent PC and installed WHS 2011, but again the regular asset paid version is impossible to add.
    May you help me again?

  6. #6
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    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    Until you can connect to the dashboard you will not be able to do anything with WHS. Try accessing instead through remote desktop connection.

  7. #7

    Join Date
    Mar 2021
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    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    I tried several times to install the asset without opening the WHS dashboard. The error message listed above always appear.

  8. #8
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    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    What is the full error message please?

  9. #9

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    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    The error message is in french, ie translated into english:
    Add in installation impossible. Impossible to contact a service. Check that your computer can communicate with the service, then try again.

  10. #10
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    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    Are you able to install any other add-ons to your WHS machine?

  11. #11

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    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    WHS is only used to drive my NAS and it worked without adding any Add on, so it was the first time I installed and add on with this asset.
    And it worked fine with the trial version. Please give me an example of another add-on to try ?

  12. #12
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    Re: Asset UPnP : Install paid version on WHS 2011 after the trial


  13. #13

    Join Date
    Mar 2021
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    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    Thanks, I tried it but unfortunately I had ... the same error message that I had before. What am I supposed to do ?

  14. #14
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    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    I do not know sorry, your WHS is not accepting any installs.

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