title
Products            Buy            Support Forum            Professional            About            Codec Central
 
Results 1 to 14 of 14

Thread: Asset UPnP : Install paid version on WHS 2011 after the trial

Hybrid View

Previous Post Previous Post   Next Post Next Post
  1. #1

    Join Date
    Mar 2021
    Posts
    7

    Asset UPnP : Install paid version on WHS 2011 after the trial

    Dear all,
    I'm on win 10 and have a nas controlled by WHS 2011. It was OK for the trial version (asset UPnP. So I paid the complete version, but I am unable to uninstall the trial version through the remote WHS ('delete ad in') : "impossible to delete. An ad in is currently uninstalling. Wait untill the end of the process and try again". It's been 24h that I'm waiting and restart windows several times...
    I can't find the path to get the file to be uninstalled.
    May you help?

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    41,828

    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    Remote desktop connect to whs and uninstall through the control panel.

  3. #3

    Join Date
    Mar 2021
    Posts
    7

    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    Quote Originally Posted by Spoon View Post
    Remote desktop connect to whs and uninstall through the control panel.
    Thank you for your reply but it does not work, error message is 'this action is impossible'.

  4. #4
    Administrator
    Join Date
    Apr 2002
    Posts
    41,828

    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    Install the registered version, it will force overwrite the existing during install.

  5. #5

    Join Date
    Mar 2021
    Posts
    7

    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    Finally, It was possible to uninstall the trial version. However it is now impossible to install the paid version. Error message is "Impossible to install the add-in. Impossible to contact a service. Check that your PC can communicate with the service, then try again." Indeed, on the WHS 2011 dashboard I can see that my PC is out of connection, although the NAS is online.
    I tried to modify the firewall by allowing WHS but it has no effect.
    I tried with another recent PC and installed WHS 2011, but again the regular asset paid version is impossible to add.
    May you help me again?

  6. #6
    Administrator
    Join Date
    Apr 2002
    Posts
    41,828

    Re: Asset UPnP : Install paid version on WHS 2011 after the trial

    Until you can connect to the dashboard you will not be able to do anything with WHS. Try accessing instead through remote desktop connection.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •