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Thread: Asset UPNP cant play music

  1. #1

    Join Date
    Feb 2021
    Posts
    3

    Asset UPNP cant play music

    I have recently installed Asset UPNP on a QNAP TS412. The scan is complete and the index built, but I cannot play music from any of my devices including Windows and MOON ACE. How do I work out what is wrong?

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    43,855

    Re: Asset UPNP cant play music

    You are able to browse correctly? what format is your music?

  3. #3

    Join Date
    Feb 2021
    Posts
    3

    Re: Asset UPNP cant play music

    Response varies. Sometimes On the MOON ACE, I can see the UPnP Media server but it does not connect. On Windows 10, I can see the Asset UPnP in the network and open Windows Media Player, but it fails to connect to the remote library. Other times I can connect and see the song library in both MOON ACE and Windows, and browse it, but music doesn't play when a song is selected.

    The music is in a mixture of MP3 and FLAC.

  4. #4
    Administrator
    Join Date
    Apr 2002
    Posts
    43,855

    Re: Asset UPNP cant play music

    The qnap would come with a default upnp renderer, does that work?

  5. #5

    Join Date
    Feb 2021
    Posts
    3

    Re: Asset UPNP cant play music

    I have now tried other upnp renderers and although I can see them on Windows 10, I cannot connect to browse the contents. I guess this suggests a network or firewall issue. How can I check this?

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