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Thread: Sum Album art don't display on R7

  1. #1

    Join Date
    Sep 2020
    Location
    Japan
    Posts
    14

    Question Sum Album art don't display on R7

    I am japanese,so not good in english.

    I use QNAP TS-431P QTS4.4.3.1421 .
    Upgrade Asset6.7 to 7.0 , Some album art can not show.
    Asset 6.7 was very good.

  2. #2

    Join Date
    Sep 2020
    Location
    Japan
    Posts
    14

    Re: Sum Album art don't display on R7

    Sorry! Some Album art don't display on R7

  3. #3

    Join Date
    Sep 2020
    Location
    Japan
    Posts
    14

    Re: Sum Album art don't display on R7

    I have solved the problem.
    Album art can not show PNG.
    I convert PNG to JPEG. That's OK.

  4. #4

    Join Date
    Oct 2020
    Posts
    4

    Re: Sum Album art don't display on R7

    Hello,
    I am having the same issue, missing some album art, it looks to me that it was OK in previous version. Is this a bug that will be corrected in a future beta or is it definitive ?
    I am running asset Upnp on a Synology in version R7.1 beta 2.

  5. #5
    Administrator
    Join Date
    Apr 2002
    Posts
    43,854

    Re: Sum Album art don't display on R7

    You can upload one of the files where it does not show art please, upload to dropbox and share a link.

  6. #6

    Join Date
    Oct 2020
    Posts
    4

    Re: Sum Album art don't display on R7

    Hello Spoon,
    Here is such a file.
    <edit>
    To make it clear on what happen, the 2 control point I have tested (uuplay on OSx and the iOS Naim app) are both displaying the album art during browsing (by album or other), the issue comes at playback time, the same control point are NOT displaying a cover when the embedded file is png (this is just an assumption, I did not test all my files, but according to this thread this may be the reason). I have tested to convert some png to jpg and it solves the display issue at playback time in the control point (and in my renderer too).
    Thanks for your help.
    Last edited by Spoon; 10-11-2020 at 06:02 AM.

  7. #7

    Join Date
    Oct 2020
    Posts
    4

    Re: Sum Album art don't display on R7

    Hello Spoon,

    Any evidence found on your side ? On mine, I still have some missing album art here and there.

  8. #8
    Super Moderator
    Join Date
    Jul 2011
    Posts
    1,363

    Re: Sum Album art don't display on R7

    Thanks for the bug report.
    There is a known issue in Asset R7 causing PNG album covers not to show correctly.
    Please install the latest beta version, clear database & rescan then check if the bug persists.

  9. #9

    Join Date
    Oct 2020
    Posts
    4

    Re: Sum Album art don't display on R7

    Thanks for the update and advice. With the clear and rescan it now looks ok on my side. I did not find any missing art so far (running 7.1 beta 5).
    Thanks a lot!

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