title
Products            Buy            Support Forum            Professional            About            Codec Central
 
Results 1 to 10 of 10

Thread: Nimbie stops loading CDs since Windows 10 Version 2004

  1. #1

    Join Date
    Dec 2018
    Location
    Germany
    Posts
    36

    Unhappy Nimbie stops loading CDs since Windows 10 Version 2004

    For several months now, the Nimbie has been causing more and more problems when loading CDs.
    We are very sure that this is related to recent Windows 10 updates.
    When starting Batch-Ripper, the software hangs on "Loading CD ..." but does not load any.
    This has happened occasionally in the past few months. The error occurred more frequently with every Windows update.
    You could get around by restarting the Nimbie and the PC over and over again.
    Now - the Batch-Ripper no longer loads CDs. (Windows 10 Version 2004)

    Acronova has a test-tool (BS Utility) that checks all functions of the Nimbie (Opening, Closing, Loading and Unloading CD).
    That works very fine.
    On the other hand, the commands in the Batch-Ripper-Configuration do not work.
    So the problem seems to be the batch ripper.
    We had a few PCs to test and a second Nimbie too.

    Has anyone else observed the problem? Or even a solution?

    Batch-Ripper R4, Nimbie Batch-Ripper-Driver 6
    Windows 10 Pro Version 2004

    Test-Tool:
    https://disc.acronova.com/download/p...sb-nb21/9.html
    Last edited by THambrecht; 08-27-2020 at 05:10 AM.

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    40,923

    Re: Nimbie stops loading CDs since Windows 10 Version 2004

    Does QQGetTray work ?

  3. #3

    Join Date
    Dec 2018
    Location
    Germany
    Posts
    36

    Re: Nimbie stops loading CDs since Windows 10 Version 2004

    Quote Originally Posted by Spoon View Post
    Does QQGetTray work ?
    I don't have the software QQGetTray and I don't see any link to download.

  4. #4
    Administrator
    Join Date
    Apr 2002
    Posts
    40,923

    Re: Nimbie stops loading CDs since Windows 10 Version 2004

    It is on the page you linked.

  5. #5
    dBpoweramp Guru
    Join Date
    Feb 2014
    Posts
    1,378

    Re: Nimbie stops loading CDs since Windows 10 Version 2004

    You did not anwser but start a new thread today, maybe by chance, Spoon.

    Dat Ei

    PS: or is the first post not published?

  6. #6

    Join Date
    Dec 2018
    Location
    Germany
    Posts
    36

    Re: Nimbie stops loading CDs since Windows 10 Version 2004

    Sorry for the break in writing, I was out of the office.
    QQGetTray works very fine.
    Immediately afterwards I started the batch ripper and it doesn't load a CD.
    We tested this on several computers and 2 Nimbies.
    With every new Windows build, the problem gets bigger.
    Now obviously no work is possible with Build 2004.

    Annoyingly, we can't stop Windows from updating.
    The German dealer for Nimbies immediately asked us whether the problem had existed since the last Windows update.

    We urgently need help - because the orders are piling up.
    Last edited by THambrecht; 08-27-2020 at 06:22 PM.

  7. #7

    Join Date
    Dec 2018
    Location
    Germany
    Posts
    36

    Re: Nimbie stops loading CDs since Windows 10 Version 2004

    Our current test shows that QQGetTray and BS Utility only work for one CD.
    The tray does not open when loading the next, second CD.

    Switching the Nimbie off and on then works again for the next CD.

    The Windows 10 device manager reports (on 2 computer) that the USB TEAC DV-5600S drive cannot be migrated.
    So this must be up to the USB-driver for the Nimbie.
    TEAC CD-drives of the same type connected as SATA are accepted by Windows.

    The German sales department is in contact with Datatronics. The error can of course only apply to certain serial numbers.
    Last edited by THambrecht; 08-28-2020 at 08:15 AM.

  8. #8
    dBpoweramp Enthusiast Nubben's Avatar
    Join Date
    Apr 2008
    Location
    London, UK
    Posts
    145

    Re: Nimbie stops loading CDs since Windows 10 Version 2004

    Does one have to install/use QQGetTray and BS Utility to get the Nimbie to work with the batch ripper?

  9. #9
    Administrator
    Join Date
    Apr 2002
    Posts
    40,923

    Re: Nimbie stops loading CDs since Windows 10 Version 2004

    They are not needed and should not be running at the same time as batch ripper as they will get in the way.

  10. #10

    Join Date
    Dec 2018
    Location
    Germany
    Posts
    36

    Re: Nimbie stops loading CDs since Windows 10 Version 2004

    We now know that the problem is with some of the TEAC CD drives.
    Some serial numbers block the drive from opening under Windows 10 Build 2004.
    This is a hardware problem.
    We have a lot of TEAC drives bulid in a CD-Tower. Some drives are now also blockes.

    Definitely has nothing to do with dBpoweramp.
    We initially assumed that dBpoweramp no longer controls the Nimbie. But it's up to the TEAC drives.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •