Win 10 Lenovo mini desktop PC and a brand new Nimbie NB21

I've followed the instructions carefully, tried every USB port on my pc inc diff cables, disabled AV, etc.

I just can't get BatchRipperConfig to see the Nimbie drives. The BSutility 3.0 fails about part way through.

File explorer does show the DVD drive and I can put a CD in manually and it reads it.

The only thing I wonder is whether the Teac Drivers are old but I can't find newer ones. They date to 2006, v 10.0.19041.1.

Thx