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Thread: R17.1 Windows Explorer W10 integration not working

  1. #1

    Join Date
    Jan 2015
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    5

    R17.1 Windows Explorer W10 integration not working

    Hello,
    I have an issue with Music Converter integration into Windows Explorer. The context "right click" menu command "Convert To" does not work. Just the program icon appears at the bottom taskbar with flashing background but no action. "Edit ID Tags" context menu command seems to work properly.
    Running latest Windows 10 and freshly bought R 17.1. I have also tried to uninstall dbpoweramp, reboot, switch off the antivirus and fresh reinstall. No success.
    Any advice? All the previous installments of dbpoweramp worked seamlessly for me.

  2. #2
    Administrator
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    Apr 2002
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    40,780

    Re: R17.1 Windows Explorer W10 integration not working

    > program icon appears at the bottom taskbar with flashing background but no action

    This suggests the program is offscreen. Do you run a window manager program? or 3rd party file explorer?

  3. #3

    Join Date
    Jan 2015
    Posts
    5

    Re: R17.1 Windows Explorer W10 integration not working

    Hi,

    Yes I prefer using 3rd party file explorer (Altap Salamander) over default windows manager. All prevous versions of that explorer worked just fine with previous versions of dbpoweramp.

  4. #4
    Administrator
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    Re: R17.1 Windows Explorer W10 integration not working

    Send us an email please:

    https://www.dbpoweramp.com/email.htm

    with reference to this thread.

  5. #5

    Join Date
    Jan 2015
    Posts
    5

    Re: R17.1 Windows Explorer W10 integration not working

    I think the problem is solved... hopefully. I have just abandoned Altap Salamander and start using other file manager. So far everything works.

  6. #6
    Administrator
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    Re: R17.1 Windows Explorer W10 integration not working

    FYI the next update (R17.2) fixes this issue.

  7. #7

    Join Date
    Jan 2015
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    5

    Re: R17.1 Windows Explorer W10 integration not working

    Thanks! Perfect!

  8. #8

    Join Date
    Mar 2016
    Posts
    13

    Re: R17.1 Windows Explorer W10 integration not working

    Quote Originally Posted by Spoon View Post
    FYI the next update (R17.2) fixes this issue.
    Hi, I have been using the converter for years but now have also found that the batch converter on right click no longer works (worked fine a couple of weeks ago! Right clicking for ID tags is fine. I have no additional desktop tools installed. Any ideas what may have gone wrong?

  9. #9

    Join Date
    Mar 2016
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    13

    Re: R17.1 Windows Explorer W10 integration not working

    I see that I received a windows update this morning. Could this have mucked things up?

  10. #10
    Administrator
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    Apr 2002
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    40,780

    Re: R17.1 Windows Explorer W10 integration not working

    Do you have security software?

  11. #11

    Join Date
    Mar 2016
    Posts
    13

    Re: R17.1 Windows Explorer W10 integration not working

    Hi Spoon, yes I doo - Mcafee

  12. #12
    Administrator
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    Apr 2002
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    40,780

    Re: R17.1 Windows Explorer W10 integration not working

    Try to disable it and see it that is the cause.

  13. #13

    Join Date
    Mar 2016
    Posts
    13

    Re: R17.1 Windows Explorer W10 integration not working

    I have tried disabling MacAfee and also reinstalling dBpoweramp but right clicking and selecting batch convert brings up nothing. However, when I look at task manager I see a dBpoweramp process which I cannot kill

  14. #14
    Administrator
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    Apr 2002
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    40,780

    Re: R17.1 Windows Explorer W10 integration not working

    What name is shown?

  15. #15

    Join Date
    Mar 2016
    Posts
    13

    Re: R17.1 Windows Explorer W10 integration not working

    Hi Spoon, just checked. "dBpoweramp Batch Converter" is what appears in task manager as a background process.

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