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Thread: Context menu entries (Edit-ID tags, Convert to, ...) have gone missing

  1. #1

    Join Date
    Aug 2015
    Posts
    11

    Question Context menu entries (Edit-ID tags, Convert to, ...) have gone missing

    I have recently upgraded to R17 (Windows10), but I can't be 100% sure there wasn't a problem before that.

    I use the "Edit-ID Tags" right-click menu option quite a lot. But it has now disappeared - apparently for all media types (certainly mp3, mp4, flac, and m4p). I have tried pretty much every combination/sequence of turning the option on/off, with rebooting inbetween, re-installing R17, uninstalling/rebooting/reinstalling R17, uninstalling R17/rebooting/reinstalling R*16*, etc. that I can think of. And now I'm back to R17.

    Subsequent to all that, I tried turning on the "Convert to" option (previously off), which caused a "need admin rights, you sure" type popup (sorry, can't remember the proper name :-)). Immediately after that, the Convert-To and Edit-ID Tags options appeared for mp3, m4a and flac - but still not for mp4 or m4p. (At this point also tried turning off both Convert-to and Edit-ID, then turning them both on again - and got back to this same state).

    I have seen on the forums similar issues in the past, but generally they seemed to get resolved by combinations of off/reboot/on/reinstall which obviously doesn't seem to be working in my case. Do you have any other suggestions?

    Thanks

    P.S. This may be a stupid question, but as a workaround I'd be happy if I could start the Tag Editor as a standalone application - but I can't see a way to do that. Is there one?
    Last edited by Bluefin21; 04-16-2020 at 04:10 PM.

  2. #2

    Join Date
    Aug 2015
    Posts
    11

    Re: Context menu entries (Edit-ID tags, Convert to, ...) have gone missing

    In the absence of a reply (which I suppose is encouraging in a way, 'cos it means I probably haven't done anything particularly stupid :-)), I've got hold of the Nirsoft ShellExView tool (https://www.nirsoft.net/utils/shexview.html) to see what's registered - as I believe it's these Shell Extensions that add things to the context menu(?). It shows 5 entries for dbPoweramp. I can't see anything obviously wrong, but if anyone is able to compare the output on a working system I would appreciate it.

    Thanks.
    ==================================================
    Extension Name : dBpoweramp Property Handler
    Disabled : No
    Type : Property Handler
    Description : Explorer Property Handler
    Version : 17.0.3.0
    Product Name : dBpoweramp
    Company : Illustrate
    My Computer : No
    Desktop : No
    Control Panel : No
    My Network Places : No
    Entire Network : No
    Remote Computer : No
    Filename : C:\Program Files\dBpoweramp\dBPropertyHandler.dll
    CLSID : {c0212cf9-9262-6e84-a7d9-492f82466cff}
    File Created Time : 16/04/2020 21:20:13
    CLSID Modified Time: 16/04/2020 21:47:15
    Microsoft : No
    File Extensions :
    File Attributes : A
    File Size : 241,840
    .NET Extension : No
    Digital Signature :
    Missing File : No
    ==================================================

    ==================================================
    Extension Name : dBpoweramp Thumbnail Handler
    Disabled : No
    Type : Thumbnail Handler
    Description : dBThumbHandler
    Version : 17.0.3.0
    Product Name : dBpoweramp
    Company : Illustrate
    My Computer : No
    Desktop : No
    Control Panel : No
    My Network Places : No
    Entire Network : No
    Remote Computer : No
    Filename : C:\Program Files\dBpoweramp\dBThumbnailProvider.dll
    CLSID : {72f06720-4c02-6020-05d0-40d748699f3d}
    File Created Time : 16/04/2020 21:20:13
    CLSID Modified Time: 16/04/2020 21:47:16
    Microsoft : No
    File Extensions : .aac, .aif, .aifc, .aiff, .ape, .asf, .asx, .bwf, .caf, .cda, .dff, .dsf, .flac, .m2a, .m4a, .m4b, .mp+, .mp1, .mp2, .mp3, .mp4, .mpa, .mpc, .mpeg, .mpg, .mpga, .mpp, .mpx, .oga, .ogg, .opus, .spx, .wav, .wma, .wmv, .wv, .wvx
    File Attributes : A
    File Size : 200,880
    .NET Extension : No
    Digital Signature :
    Missing File : No
    ==================================================

    ==================================================
    Extension Name : dBpShell Class
    Disabled : No
    Type : Column Handler
    Description : Provides dBpoweramp Shell Interaction
    Version : 17.0.3.0
    Product Name : dBpoweramp
    Company : Illustrate
    My Computer : No
    Desktop : No
    Control Panel : No
    My Network Places : No
    Entire Network : No
    Remote Computer : No
    Filename : C:\Program Files\dBpoweramp\dBShell.dll
    CLSID : {FED7043D-346A-414D-ACD7-550D052499A7}
    File Created Time : 16/04/2020 21:20:10
    CLSID Modified Time: 16/04/2020 21:31:37
    Microsoft : No
    File Extensions : Folder, opensearchfilefolderresult
    File Attributes : A
    File Size : 789,680
    .NET Extension : No
    Digital Signature :
    Missing File : No
    ==================================================

    ==================================================
    Extension Name : dBpShell Class
    Disabled : No
    Type : InfoTip Handler
    Description : Provides dBpoweramp Shell Interaction
    Version : 17.0.3.0
    Product Name : dBpoweramp
    Company : Illustrate
    My Computer : No
    Desktop : No
    Control Panel : No
    My Network Places : No
    Entire Network : No
    Remote Computer : No
    Filename : C:\Program Files\dBpoweramp\dBShell.dll
    CLSID : {FED7043D-346A-414D-ACD7-550D052499A7}
    File Created Time : 16/04/2020 21:20:10
    CLSID Modified Time: 16/04/2020 21:31:37
    Microsoft : No
    File Extensions : .aac, .aif, .aifc, .aiff, .ape, .bwf, .caf, .dff, .dsf, .flac, .m2a, .m4a, .m4b, .mp+, .mp1, .mp2, .mp3, .mpa, .mpc, .mpga, .mpp, .oga, .ogg, .opus, .spx, .wav, .wma, .wv, DMCConvert
    File Attributes : A
    File Size : 789,680
    .NET Extension : No
    Digital Signature :
    Missing File : No
    ==================================================

    ==================================================
    Extension Name : dMCIShell Class
    Disabled : No
    Type : Context Menu
    Description : dMC Shell Module
    Version : 17.0.3.0
    Product Name : dBpoweramp
    Company : Illustrate
    My Computer : No
    Desktop : No
    Control Panel : No
    My Network Places : No
    Entire Network : No
    Remote Computer : No
    Filename : C:\Program Files\dBpoweramp\dMCShell.dll
    CLSID : {2C49B5D0-ACE7-4D17-9DF0-A254A6C5A0C5}
    File Created Time : 16/04/2020 21:20:11
    CLSID Modified Time: 16/04/2020 21:31:38
    Microsoft : No
    File Extensions : .aac, .aif, .aifc, .aiff, .ape, .asf, .asx, .bwf, .caf, .cda, .dff, .dsf, .flac, .m2a, .m4a, .m4b, .mp+, .mp1, .mp2, .mp3, .mp4, .mpa, .mpc, .mpeg, .mpg, .mpga, .mpp, .mpx, .oga, .ogg, .opus, .spx, .wav, .wma, .wmv, .wv, .wvx, DMCConvert, .aac, .aif, .aifc, .aiff, .ape, .asf, .asx, .bwf, .caf, .cda, .dff, .dsf, .flac, .m2a, .m4a, .m4b, .mp+, .mp1, .mp2, .mp3, .mp4, .mpa, .mpc, .mpeg, .mpg, .mpga, .mpp, .mpx, .oga, .ogg, .opus, .spx, .wav, .wma, .wmv, .wv, .wvx
    File Attributes : A
    File Size : 4,323,504
    .NET Extension : No
    Digital Signature :
    Missing File : No
    ==================================================

  3. #3
    Administrator
    Join Date
    Apr 2002
    Posts
    40,631

    Re: Context menu entries (Edit-ID tags, Convert to, ...) have gone missing

    mp4 is excluded by default, it is in the sub menu of exclusions, because .mp4 is normally a video file.

    .m4a is audio and .m4p is protected audio which dBpoweramp will not touch.

  4. #4

    Join Date
    Aug 2015
    Posts
    11

    Re: Context menu entries (Edit-ID tags, Convert to, ...) have gone missing

    Ahhhhhhhhh, thank you so much!

    Went to the dBpoweramp Advanced Settings, unticked .mp4 under "Exclusions" against the "Convert To" option,and all is now right with the world :-)

    Easy when you know how!

    Thanks again.

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