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Thread: CD not ripping, flashes screen, returns to track listing

  1. #1

    Join Date
    Aug 2019
    Posts
    4

    CD not ripping, flashes screen, returns to track listing

    I've been using dBpoweramp for many years. I just bought a Surface Pro 6 with Windows 10. I had no problems installing and registering from my previous purchase. I'm using an Samsung portable DVD writer for the CD read. Everything opens OK, and will preview play the CD. But when I select Rip, the screen flashes to something very fast, and flashes back to the track listing without ripping anything. Any ideas on what the problem may be? Or any other details I may need to provide? I downloaded a trial of another software to test rip, and it worked fine. But I love dBpoweramp and would prefer to keep using it.

  2. #2

    Join Date
    Aug 2019
    Posts
    4

    Re: CD not ripping, flashes screen, returns to track listing

    I bought a powered USB hub to see if that was the problem. But it made no changes to my situation. I don't think this is a Surface problem, since another software worked OK. But I just wanted to see if there are any other Surface Pro owners out there that are having issues.

  3. #3
    dBpoweramp Guru
    Join Date
    Feb 2014
    Posts
    1,179

    Re: CD not ripping, flashes screen, returns to track listing

    Do you get an error message? Please post it here.


    Dat Ei

  4. #4

    Join Date
    Aug 2019
    Posts
    4

    Re: CD not ripping, flashes screen, returns to track listing

    The problem is, it flashes by so quickly, I can't see what it is.

  5. #5
    dBpoweramp Enthusiast
    Join Date
    May 2014
    Location
    England
    Posts
    197

    Re: CD not ripping, flashes screen, returns to track listing

    Can you do a video screen capture, then slow it down and take a snapshot?

  6. #6
    dBpoweramp Guru
    Join Date
    Dec 2008
    Location
    London, UK
    Posts
    3,627

    Re: CD not ripping, flashes screen, returns to track listing

    Have you checked the event viewer, for any clues?

  7. #7
    Administrator
    Join Date
    Apr 2002
    Posts
    38,913

    Re: CD not ripping, flashes screen, returns to track listing

    Run this:

    https://forum.dbpoweramp.com/showthr...rom-the-System

    To totally clear all settings from dBpoweramp, reinstall then try ripping with nothing changed. Does it work?

  8. #8

    Join Date
    Aug 2019
    Posts
    4

    Re: CD not ripping, flashes screen, returns to track listing

    I did try to do a video screen capture with no success. Then I did what Spoon suggested and reinstalled. Working now.
    Thank you so much.

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