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album artwork not displaying on iphone 7 plus

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  • cole
    • Jul 2019
    • 2

    album artwork not displaying on iphone 7 plus

    all the metadata and artwork appear to be in the file when i right-click the file to "edit" but when i transfer the files over to my phone they are not there. anyone know what's happening?
  • mville
    dBpoweramp Guru
    • Dec 2008
    • 4015

    #2
    Re: album artwork not displaying on iphone 7 plus

    What file format? What app are you using on the iPhone?

    Please confirm that the artwork is embedded, using Edit ID-Tag?

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    • cole
      • Jul 2019
      • 2

      #3
      Re: album artwork not displaying on iphone 7 plus

      i am using itunes with mp3's

      yes, edit idtag shows everything properly but sometimes the artwork does not display or even any metadata at all when i transfer to my phone with itunes
      Last edited by cole; 07-31-2019, 07:23 AM.

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      • Spoon
        Administrator
        • Apr 2002
        • 43894

        #4
        Re: album artwork not displaying on iphone 7 plus

        Perhaps there is an issue with the art, it might be too big (x and y) or too large size wise, or a type of jpeg the iPhone cannot handle such as progressive encoded.

        You can set music converter with the DSP effect 'ID Tag Processing' to resize if over a certain pixel or KB size.
        Spoon
        www.dbpoweramp.com

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        • mville
          dBpoweramp Guru
          • Dec 2008
          • 4015

          #5
          Re: album artwork not displaying on iphone 7 plus

          Originally posted by cole
          i am using itunes with mp3's

          yes, edit idtag shows everything properly but sometimes the artwork does not display or even any metadata at all when i transfer to my phone with itunes
          If tags and artwork are all ok in iTunes, then the issue is likely to be with the app on the iPhone.

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