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Thread: album artwork not displaying on iphone 7 plus

  1. #1

    Join Date
    Jul 2019
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    Unhappy album artwork not displaying on iphone 7 plus

    all the metadata and artwork appear to be in the file when i right-click the file to "edit" but when i transfer the files over to my phone they are not there. anyone know what's happening?

  2. #2
    dBpoweramp Guru
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    Re: album artwork not displaying on iphone 7 plus

    What file format? What app are you using on the iPhone?

    Please confirm that the artwork is embedded, using Edit ID-Tag?

  3. #3

    Join Date
    Jul 2019
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    Smile Re: album artwork not displaying on iphone 7 plus

    i am using itunes with mp3's

    yes, edit idtag shows everything properly but sometimes the artwork does not display or even any metadata at all when i transfer to my phone with itunes
    Last edited by cole; 07-31-2019 at 03:23 AM.

  4. #4
    Administrator
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    Re: album artwork not displaying on iphone 7 plus

    Perhaps there is an issue with the art, it might be too big (x and y) or too large size wise, or a type of jpeg the iPhone cannot handle such as progressive encoded.

    You can set music converter with the DSP effect 'ID Tag Processing' to resize if over a certain pixel or KB size.

  5. #5
    dBpoweramp Guru
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    Re: album artwork not displaying on iphone 7 plus

    Quote Originally Posted by cole View Post
    i am using itunes with mp3's

    yes, edit idtag shows everything properly but sometimes the artwork does not display or even any metadata at all when i transfer to my phone with itunes
    If tags and artwork are all ok in iTunes, then the issue is likely to be with the app on the iPhone.

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