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Thread: Downloaded wrong Asset on wrong platform

  1. #1

    Downloaded Asset on wrong platform

    Hi

    A few minutes ago, I bought Asset in the premium version but, not realising it was platform specific, mistakenly bought the OSX version. However, I wanted to run it on my QNAP NAS and would have no use for the Mac product. So I wondered if there was any way of changing over without simply buying it all over again.

    The order number, if relevant is available.

    Roger
    Last edited by prof.roger; 07-20-2019 at 09:13 AM.

  2. #2
    dBpoweramp Guru
    Join Date
    Dec 2008
    Location
    London, UK
    Posts
    3,597

    Re: Downloaded wrong Asset on wrong platform

    Remove your order number from your original post and wait for Spoon to reply here.

  3. #3

    Re: Downloaded wrong Asset on wrong platform

    Thanks

  4. #4
    Administrator
    Join Date
    Apr 2002
    Posts
    38,659

    Re: Downloaded wrong Asset on wrong platform

    Please email your order number:

    https://www.dbpoweramp.com/email.htm

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