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Thread: Unable to install dMC R16.6 Reference Registered

  1. #1

    Unable to install dMC R16.6 Reference Registered

    I just upgraded from dMC R13.5 Ref. to R16.6 Ref.
    I am unable to get R16.6 to install.
    [dMC-R16.6-Ref-Registered.exe (35,430,640 bytes)]
    Each attempt goes from a pop-up saying:
    "Installer
    Processing Installer"
    to two Windows pop-ups saying:
    "C.tmp-dMC-Ref-Registered-32bit.exe has encountered a
    problem and needs to close. We are sorry ..."
    (Each attempt creates newly named files in %TEMP%.)

    I uninstalled R13.5 first, before trying the R16.6 install.
    * Though installing R16.6 fails, re-installing R13.5 does not.

    I am installing from Safe Mode.
    There is no security software running.
    The installer *is* able to access my %TEMP% folder.
    Each install attempt writes 2 files, of the form:
    C.tmp-dMC-Ref-Registered-32bit.exe (17,754,864 bytes)
    spiC.tmp (16,919,457 bytes)
    No disk space errors; C: has >= 11 GB of free space.

    The target system is Windows XP SP3, 32-bit AMD, 1 GB RAM.
    It has all the updates that Microsoft offered for XP.
    (I use this older system for a few dedicated purposes.)

    I have searched the forum and read other accounts.
    None I've seen so far have matched or solved my issue.

    Again -- key -- R13.5 *will* install, R16.6 does not.
    What dependencies does R16.6 have that R13.5 does not?

  2. #2
    dBpoweramp Guru
    Join Date
    Feb 2014
    Posts
    1,100

    Re: Unable to install dMC R16.6 Reference Registered

    Did you try to install the 32bit or the 64bit version?


    Dat Ei

  3. #3
    Administrator
    Join Date
    Apr 2002
    Posts
    38,371

    Re: Unable to install dMC R16.6 Reference Registered

    As a test can you try to install TuneFusion:

    https://www.dbpoweramp.com/tunefusion.htm

    the download is on that page.

  4. #4

    Re: Unable to install dMC R16.6 Reference Registered

    Quote Originally Posted by Dat Ei View Post
    Did you try to install the 32bit or the 64bit version?

    Dat Ei
    The Windows error pop-ups (see above) confirm 32-bit executable.
    Likewise, Cygwin "file" command.

  5. #5

    Re: Unable to install dMC R16.6 Reference Registered

    Quote Originally Posted by Spoon View Post
    As a test can you try to install TuneFusion:
    Same failure response with TuneFUSION R1.1 Trial.
    Again, Windows error pop-ups confirm 32-bit.

  6. #6

    Re: Unable to install dMC R16.6 Reference Registered

    Quote Originally Posted by seemingly View Post
    Same failure response with TuneFUSION R1.1 Trial.
    Again, Windows error pop-ups confirm 32-bit.
    While I did uninstall dMC-R13.5-Ref-Registered, the following still show as installed:
    dAP Control Freak
    dAP Skin Magnum
    dBpowerAMP
    dBpoweramp DSP Effects
    dBpowerAMP FLAC Codec

    Do I need to remove any of these for successful installation?
    (I didn't want to lose the old Audio Player if I could help it...)

    Also, I captured copies of the 2 error report files that Windows
    offered to send to MS, if those might be at all helpful...

  7. #7
    Administrator
    Join Date
    Apr 2002
    Posts
    38,371

    Re: Unable to install dMC R16.6 Reference Registered

    Those other programs would not matter. Ensure Windows XP is fully patched, I tried a fresh Windows XP SP3 install just now then downloaded the trail for dBpoweramp from:

    https://www.dbpoweramp.com/dmc.htm

    It installed without issues.

  8. #8

    Join Date
    May 2010
    Posts
    26

    Re: Unable to install dMC R16.6 Reference Registered

    Personal thought. It's time go give up on XP and move on. I understand certain sectors (banks, medical, etc.) still live on it. They need to upgrade as well. It's 5 OS versions behind (Vista, 7, 8, 8.1, 10) and MS has given it up long ago. If the hardware runs XP, it can run 10.

  9. #9

    Re: Unable to install dMC R16.6 Reference Registered

    Quote Originally Posted by Spoon View Post
    Ensure Windows XP is fully patched,
    Done:

    "High-priority updates
    No high-priority updates for your computer are available.
    To check for optional updates, return to our home page and click Custom.

    Optional software updates
    No optional software updates for your computer are available.
    To select other updates, use the options to the left.

    Optional hardware updates
    No optional hardware updates for your computer are available.
    To select other updates, use the options to the left."

    Same test conditions and same response on 2 different XP systems.
    What dependencies does R16.6 have that R13.5 does not?

  10. #10

    Re: Unable to install dMC R16.6 Reference Registered

    Quote Originally Posted by kryten100 View Post
    Personal thought. It's time go give up on XP and move on.
    I have a variety of hardware and software that I use in different ways.
    I have reasons for keeping a couple of XP systems in service.
    It would be most convenient for me if one can run R16.6 vs. R13.5.
    Maybe it can, and maybe it can't.
    I do start by checking system requirements statements.
    I guess in this case I should have tested R16.6 Trial next.
    Last edited by seemingly; 05-24-2019 at 02:33 AM.

  11. #11
    Administrator
    Join Date
    Apr 2002
    Posts
    38,371

    Re: Unable to install dMC R16.6 Reference Registered

    Look in Event viewer for the crash, it should be under application, please post the contents.

  12. #12

    Re: Unable to install dMC R16.6 Reference Registered


    [ Event Viewer / Application - 2 events - launching dMC-R16.6-Ref-Registered.exe in Safe Mode ]

    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 5/24/2019
    Time: 4:08:00 AM
    User: N/A
    Computer: PROTO
    Description:
    Faulting application 48.tmp-dmc-ref-registered-32bit.exe, version 0.0.0.0, faulting module 48.tmp-dmc-ref-registered-32bit.exe, version 0.0.0.0, fault address 0x0000210e.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 34 38 2e ure 48.
    0018: 74 6d 70 2d 64 6d 63 2d tmp-dmc-
    0020: 72 65 66 2d 72 65 67 69 ref-regi
    0028: 73 74 65 72 65 64 2d 33 stered-3
    0030: 32 62 69 74 2e 65 78 65 2bit.exe
    0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
    0040: 20 69 6e 20 34 38 2e 74 in 48.t
    0048: 6d 70 2d 64 6d 63 2d 72 mp-dmc-r
    0050: 65 66 2d 72 65 67 69 73 ef-regis
    0058: 74 65 72 65 64 2d 33 32 tered-32
    0060: 62 69 74 2e 65 78 65 20 bit.exe
    0068: 30 2e 30 2e 30 2e 30 20 0.0.0.0
    0070: 61 74 20 6f 66 66 73 65 at offse
    0078: 74 20 30 30 30 30 32 31 t 000021
    0080: 30 65 0d 0a 0e..

    -----------------------------------------------

    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 5/24/2019
    Time: 4:08:04 AM
    User: N/A
    Computer: PROTO
    Description:
    Faulting application 48.tmp-dmc-ref-registered-32bit.exe, version 0.0.0.0, faulting module 48.tmp-dmc-ref-registered-32bit.exe, version 0.0.0.0, fault address 0x000035dd.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 34 38 2e ure 48.
    0018: 74 6d 70 2d 64 6d 63 2d tmp-dmc-
    0020: 72 65 66 2d 72 65 67 69 ref-regi
    0028: 73 74 65 72 65 64 2d 33 stered-3
    0030: 32 62 69 74 2e 65 78 65 2bit.exe
    0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
    0040: 20 69 6e 20 34 38 2e 74 in 48.t
    0048: 6d 70 2d 64 6d 63 2d 72 mp-dmc-r
    0050: 65 66 2d 72 65 67 69 73 ef-regis
    0058: 74 65 72 65 64 2d 33 32 tered-32
    0060: 62 69 74 2e 65 78 65 20 bit.exe
    0068: 30 2e 30 2e 30 2e 30 20 0.0.0.0
    0070: 61 74 20 6f 66 66 73 65 at offse
    0078: 74 20 30 30 30 30 33 35 t 000035
    0080: 64 64 0d 0a dd..


  13. #13
    Administrator
    Join Date
    Apr 2002
    Posts
    38,371

    Re: Unable to install dMC R16.6 Reference Registered

    It could be the CPUs are too old to run this R16. The error message gives no real indication of the fault, just a changing fault address. The difference between R13 is that it would have used an older version of Microsoft's compiler, R16 will use Visual Studio 2013, that specifically supports XP if you tell it to.

  14. #14

    Re: Unable to install dMC R16.6 Reference Registered

    Quote Originally Posted by Spoon View Post
    Look in Event viewer for the crash, it should be under application, please post the contents.
    Have done. Post is awaiting approval...?

  15. #15

    Re: Unable to install dMC R16.6 Reference Registered

    Quote Originally Posted by Spoon View Post
    It could be the CPUs are too old to run this R16.
    Is the installation process *itself* that intense...?

    I did manage to use the slower of these laptops as my primary
    machine until 2018, and was typically running:
    Firefox 48.0.2 (usually 6+ windows)
    Thunderbird 45.8.0 (POP)
    LibreOffice 5.0

    And someone recently told me:
    "If the hardware runs XP, it can run 10."

    Let me know if anything else comes to mind.
    I'll try to free up a different machine for ripping.

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