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Thread: Unable to install dMC R16.6 Reference Registered

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  1. #1

    Unable to install dMC R16.6 Reference Registered

    I just upgraded from dMC R13.5 Ref. to R16.6 Ref.
    I am unable to get R16.6 to install.
    [dMC-R16.6-Ref-Registered.exe (35,430,640 bytes)]
    Each attempt goes from a pop-up saying:
    "Installer
    Processing Installer"
    to two Windows pop-ups saying:
    "C.tmp-dMC-Ref-Registered-32bit.exe has encountered a
    problem and needs to close. We are sorry ..."
    (Each attempt creates newly named files in %TEMP%.)

    I uninstalled R13.5 first, before trying the R16.6 install.
    * Though installing R16.6 fails, re-installing R13.5 does not.

    I am installing from Safe Mode.
    There is no security software running.
    The installer *is* able to access my %TEMP% folder.
    Each install attempt writes 2 files, of the form:
    C.tmp-dMC-Ref-Registered-32bit.exe (17,754,864 bytes)
    spiC.tmp (16,919,457 bytes)
    No disk space errors; C: has >= 11 GB of free space.

    The target system is Windows XP SP3, 32-bit AMD, 1 GB RAM.
    It has all the updates that Microsoft offered for XP.
    (I use this older system for a few dedicated purposes.)

    I have searched the forum and read other accounts.
    None I've seen so far have matched or solved my issue.

    Again -- key -- R13.5 *will* install, R16.6 does not.
    What dependencies does R16.6 have that R13.5 does not?

  2. #2
    dBpoweramp Guru
    Join Date
    Feb 2014
    Posts
    1,740

    Re: Unable to install dMC R16.6 Reference Registered

    Did you try to install the 32bit or the 64bit version?


    Dat Ei

  3. #3
    Administrator
    Join Date
    Apr 2002
    Posts
    43,854

    Re: Unable to install dMC R16.6 Reference Registered

    As a test can you try to install TuneFusion:

    https://www.dbpoweramp.com/tunefusion.htm

    the download is on that page.

  4. #4

    Re: Unable to install dMC R16.6 Reference Registered

    Quote Originally Posted by Spoon View Post
    As a test can you try to install TuneFusion:
    Same failure response with TuneFUSION R1.1 Trial.
    Again, Windows error pop-ups confirm 32-bit.

  5. #5

    Re: Unable to install dMC R16.6 Reference Registered

    Quote Originally Posted by seemingly View Post
    Same failure response with TuneFUSION R1.1 Trial.
    Again, Windows error pop-ups confirm 32-bit.
    While I did uninstall dMC-R13.5-Ref-Registered, the following still show as installed:
    dAP Control Freak
    dAP Skin Magnum
    dBpowerAMP
    dBpoweramp DSP Effects
    dBpowerAMP FLAC Codec

    Do I need to remove any of these for successful installation?
    (I didn't want to lose the old Audio Player if I could help it...)

    Also, I captured copies of the 2 error report files that Windows
    offered to send to MS, if those might be at all helpful...

  6. #6
    Administrator
    Join Date
    Apr 2002
    Posts
    43,854

    Re: Unable to install dMC R16.6 Reference Registered

    Those other programs would not matter. Ensure Windows XP is fully patched, I tried a fresh Windows XP SP3 install just now then downloaded the trail for dBpoweramp from:

    https://www.dbpoweramp.com/dmc.htm

    It installed without issues.

  7. #7

    Re: Unable to install dMC R16.6 Reference Registered

    Quote Originally Posted by Dat Ei View Post
    Did you try to install the 32bit or the 64bit version?

    Dat Ei
    The Windows error pop-ups (see above) confirm 32-bit executable.
    Likewise, Cygwin "file" command.

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