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Thread: No album art with trial version

  1. #1

    Join Date
    Jan 2019
    Posts
    2

    No album art with trial version

    I just installed the trial version of dbPoweramp onto my windows 7 machine. The CD Ripper function won't let me download album art. I ge tthe problem whether run as my normal user or with Administrator privileges.

    When I click on the album in lower right, I get a dialog box that says "Choosing Album Art from the Internet requires either dBpoweramp Reference". That's not a typo, the sentence just ends after "Reference".

    Clicking on the green menu button in the ripper and choosing "Active Providers" shows PerfectMeta, discogs, GD3 and MusicBrainz greyed out.

    I saw another thread that suggested that an earlier trail had expired. If I installed dBpoweramp before, it was many years ago and I've forgotten about it.

    One thing that may be worth mentioning: I installed to a non-standard location. It's in D:\Program Files (x86)\dBpoweramp. Maybe the program is mistakenly looking for data in the default location?

    Help!

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    43,854

    Re: No album art with trial version

    If the trial has been previously used, it is not possible to reactivate it.

  3. #3

    Join Date
    Jan 2019
    Posts
    2

    Re: No album art with trial version

    I don't recall ever using this software. Is there any way to tell? Some way to see the trial expiration date?

  4. #4
    Administrator
    Join Date
    Apr 2002
    Posts
    43,854

    Re: No album art with trial version

    There is no way to tell, I am sorry.

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