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Thread: Crash on CD eject since last update

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  1. #1

    Crash on CD eject since last update

    Hi,

    Since I updated to the latest version 16.5 64 bit, CD Ripper crash each time I eject a CD (using the software or the drive button).

    The drive is a BDR-211M.

    I do not get this behavior with other software.

    Here is the event viewer log entry:

    Faulting application name: CDGrab.exe, version: 16.5.0.3, time stamp: 0x5b8fa984
    Faulting module name: CDGrab.exe, version: 16.5.0.3, time stamp: 0x5b8fa984
    Exception code: 0xc0000005
    Fault offset: 0x00000000000abbfb
    Faulting process id: 0x237c
    Faulting application start time: 0x01d4545e046a494a
    Faulting application path: C:\Program Files\dBpoweramp\CDGrab.exe
    Faulting module path: C:\Program Files\dBpoweramp\CDGrab.exe
    Report Id: aa5fb3b6-dc4f-4675-9292-62bcd499d175
    Faulting package full name:

    Aside from having to restart CR Ripper each time I eject a disk, everything is working fine.

    Any idea what might be the problem?

    JF

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    40,223

    Re: Crash on CD eject since last update

    We have not updated the eject code in around 8 years or more, what security software do you have?

  3. #3

    Re: Crash on CD eject since last update

    I'm using Kaspersky Internet Security 19.0 on Windows 10.

    Well, it did not crash today.

    I just updated AnyDVD HD and no more crashes (so far). I suspect this app was causing CD Ripper to crash. I also tried not to run both app at the same time.
    Last edited by jfgregoire; 09-26-2018 at 07:05 PM.

  4. #4

    Re: Crash on CD eject since last update

    Guess I was to quick to call it solved. It did die on me again. It is kind of erratic. But the application is usable. I just need to restart it when it happens. Luckily, it is not happening all the time.

  5. #5

    Re: Crash on CD eject since last update

    I am having the same issue. The issue did not occur with the previous version, R15. However, I had also replaced the DVD drive with a Blu-ray drive since the last time I purchased it. I will uninstall the trial version, R16.6, and re-install R15 and see if the ejection issue persists. It also occurs if I click "OK and Eject" at the post rip report.

  6. #6

    Re: Crash on CD eject since last update

    I re-installed R15 and I've had no issues with program crashing when ejecting and I've ripped 12+ CD.

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