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  • 3wwm
    • Jul 2018
    • 5

    Delay in providing metadata

    I have to admit to not being that computer savvy so step by step will be appreciated. Today I downloaded R16.3 for Mac because of the time it was taking to receive metadata knowing that AMG had ceased but sadly the situation has not changed. Any advice would be most appreciated.
    Cheers,
    Bill.
    Last edited by 3wwm; 07-25-2018, 11:14 PM. Reason: Forgot to mention mac
  • Spoon
    Administrator
    • Apr 2002
    • 43888

    #2
    Re: Delay in providing metadata

    You are best to try unchecking each provider, one by one to see which one is causing the slow down.
    Spoon
    www.dbpoweramp.com

    Comment

    • 3wwm
      • Jul 2018
      • 5

      #3
      Re: Delay in providing metadata

      Originally posted by Spoon
      You are best to try unchecking each provider, one by one to see which one is causing the slow down.
      Hi Spoon, where do I find the list of providers?
      Cheers,
      Bill

      Comment

      • mville
        dBpoweramp Guru
        • Dec 2008
        • 4015

        #4
        Re: Delay in providing metadata

        Originally posted by 3wwm
        where do I find the list of providers?
        CD Ripper >> Menu >> Active Providers

        Comment

        • 3wwm
          • Jul 2018
          • 5

          #5
          Re: Delay in providing metadata

          Originally posted by mville
          CD Ripper >> Menu >> Active Providers
          Thanks Mille,
          The only menu I can see is under &*8220;options&*8221;, however I supposedly downloaded 16.3 this week but on the first window
          Batch converter/Music converter/CD ripper top left it says Version: Release 15.2 then in blue &*8220;update to Release 16.3
          which suggests I have not successfully downloaded update. What are your thoughts?
          Cheers
          Bill.

          Comment

          • Dat Ei
            dBpoweramp Guru
            • Feb 2014
            • 1745

            #6
            Re: Delay in providing metadata

            Hey Bill,

            if you have R15.2 Registered then you have to purchase R16.x. This upgrade is not for free.

            Nevertheless you can even in R15.2 chose which metadata providers will retrieve the metadata. Have a look at the CD Ripper options.


            Dat Ei

            Comment

            • Spoon
              Administrator
              • Apr 2002
              • 43888

              #7
              Re: Delay in providing metadata

              R15 uses AMG which has been discontinued (by Rovi).
              Spoon
              www.dbpoweramp.com

              Comment

              • 3wwm
                • Jul 2018
                • 5

                #8
                Re: Delay in providing metadata

                Originally posted by Dat Ei
                Hey Bill,

                if you have R15.2 Registered then you have to purchase R16.x. This upgrade is not for free.

                Nevertheless you can even in R15.2 chose which metadata providers will retrieve the metadata. Have a look at the CD Ripper options.


                Dat Ei
                Hi Dat Ei,
                Bought R16.3 this week for £18.00 purely to speed up metadata retrieval. Using iMac. Downloaded dragged update across to applications as requested.Do you have to trash the original dB program? As you can tell I’m not that competent with computers!
                Cheers
                Bill.

                Comment

                • Spoon
                  Administrator
                  • Apr 2002
                  • 43888

                  #9
                  Re: Delay in providing metadata

                  It should replace the existing, if you still have the old one you can drag it to the trash.
                  Spoon
                  www.dbpoweramp.com

                  Comment

                  • 3wwm
                    • Jul 2018
                    • 5

                    #10
                    Re: Delay in providing metadata

                    Originally posted by Spoon
                    It should replace the existing, if you still have the old one you can drag it to the trash.
                    Many thanks Spoon, easy when you know how.
                    Much appreciated
                    Bill.

                    Comment

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