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Thread: Database file is corrupted

  1. #1

    Database file is corrupted

    Hi,

    I have just installed the 6.2 beta on a qnap ts-859 nas, and have got the Internal error details below, Database file is corrupted
    error message.
    What causes this error and how (if necessary) do i rectify it?

    Thank you

  2. #2
    Super Moderator
    Join Date
    Jul 2011
    Posts
    1,363

    Re: Database file is corrupted

    There's no clean way to recover. An uninstall/reinstall would delete all your configuration data and produce a new database file.

    Note that this is not a new problem of any kind. These issues were not reported in any way until R6.2 and caused hard-to-debug symptoms for some people. I added an error message in R6.2 to help troubleshoot such issues.

  3. #3

    Re: Database file is corrupted

    Thanks for the prompt reply.

    If i uninstall the asset completely and reinstall the trial 6.2 will my 6.1 registration info still be retained?

    I have quite a large library around 300k tracks and will soon double.
    I am using a heos player and when the library scan begins in asset I am able to see the first few thousand odd tracks.
    But when the scan is further in and complete i get a no media error in the heos app.

    Is there a size limitation at all or is it just the corrupted database rearing its ugly head?

  4. #4
    Super Moderator
    Join Date
    Jul 2011
    Posts
    1,363

    Re: Database file is corrupted

    Uninstall loses the registration info. If you have an old registered version, install it first, then update to the latest trial/beta.

    There's no size limitation to Asset database.

    The corruption issue is currently being investigated, and it seems to specifically affect specific QNAP models more than other devices.

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