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Thread: Referenced QT chapter track not found

  1. #1

    Referenced QT chapter track not found

    Win 10 x64

    I'm a long time user of dbpoweramp audio tools. Am now evaluating the video tools...

    I have a *.mov video created from a Shimano CM-1000 action camera. I'm trying to convert into *.mp4 format (no encoding) and receive the error:

    Code:
    Error converting to MP4 (copy, no encoding), '(snip'd)\SHIM0001.MOV' to '(snip'd)\SHIM0001-converted.mp4'
       [mov,mp4,m4a,3gp,3g2,mj2 @ 000001c9f9ebb180] c
    FWIW
    • I can play the raw video (SHIM0001.MOV) with the native Windows Media Player.
    • I've already installed the codecs.


    Any suggestions on what may be causing this error and how to resolve?

  2. #2
    Da Man
    Join Date
    Apr 2002
    Posts
    37,433

    Re: Referenced QT chapter track not found

    Mov is a container format, most contain h264, you need to verify that yours do.

  3. #3

    Re: Referenced QT chapter track not found

    Quote Originally Posted by Spoon View Post
    Mov is a container format, most contain h264, you need to verify that yours do.
    Really dumb question: How do I verify?

  4. #4
    Da Man
    Join Date
    Apr 2002
    Posts
    37,433

    Re: Referenced QT chapter track not found

    Hold the mouse over the file, the popup should show 'Stream 0:' video and the type.

  5. #5

    Re: Referenced QT chapter track not found

    Quote Originally Posted by Spoon View Post
    Hold the mouse over the file, the popup should show 'Stream 0:' video and the type.
    Code:
    Stream 0: Video 'H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10'
    vid-type.png

  6. #6
    Da Man
    Join Date
    Apr 2002
    Posts
    37,433

    Re: Referenced QT chapter track not found

    Can you upload a small sample to dropbox for me?

  7. #7

    Re: Referenced QT chapter track not found

    Quote Originally Posted by Spoon View Post
    Can you upload a small sample to dropbox for me?
    PM Sent.

  8. #8
    Da Man
    Join Date
    Apr 2002
    Posts
    37,433

    Re: Referenced QT chapter track not found

    Thanks for the file, this error can be ignored, it is just a warning which is shown as an error, as long as you are not overwriting an existing .mp4 file, the files are created and can be used without issue.

  9. #9

    Re: Referenced QT chapter track not found

    Good to know. Thanks.

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