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Thread: Can't Install PerfecTunes or dBpoweramp

  1. #1

    Join Date
    Jul 2018
    Posts
    4

    Can't Install PerfecTunes or dBpoweramp

    Every time I try to install either program, I get an message saying "File read error Unable to open"
    The program keeps referencing spi2827.tmp for dBPoweramp and spi8228.tmp for PerfectTUNES.

    I have dowloaded the programs multiple times and keep getting the same error message.

  2. #2
    Da Man
    Join Date
    Apr 2002
    Posts
    37,124

    Re: Can't Install PerfecTunes or dBpoweramp

    It is most likely your security software is blocking the install from running. What security software do you have?

  3. #3

    Join Date
    Jul 2018
    Posts
    4

    Re: Can't Install PerfecTunes or dBpoweramp

    Quote Originally Posted by Spoon View Post
    It is most likely your security software is blocking the install from running. What security software do you have?
    Running Avast. I have disabled it on a temporary basis. The programs still will not install. Also, I keep getting a message that the files are corrupted. But I keep downloading the same files over and over again.

  4. #4
    Da Man
    Join Date
    Apr 2002
    Posts
    37,124

    Re: Can't Install PerfecTunes or dBpoweramp

    Have a look through your list of installed programs on the system, you might have anti-malware or similar also. It is 100% security software which is stopping the install from running.

  5. #5

    Join Date
    Jul 2018
    Posts
    4

    Re: Can't Install PerfecTunes or dBpoweramp

    All antivirus and malware programs are turned off. Still get the same error messages.

  6. #6
    Da Man
    Join Date
    Apr 2002
    Posts
    37,124

    Re: Can't Install PerfecTunes or dBpoweramp

    Ensure your temp folder exists and has plenty of free space, open a Windows explorer window and type:

    %tmp%

    You should see files written to this folder (sort by date) when the installer is run.

  7. #7

    Join Date
    Jul 2018
    Posts
    4

    Re: Can't Install PerfecTunes or dBpoweramp

    I'm not sure what I should be looking for. I have a temp directory on my "C" drive. The "C" Drive has 64GB used out of 500.
    There is plenty of space.

    I still get an error message that says the PerfectTunes install file is corrupted and to download another copy. It doesn't matter how many times I download.

  8. #8
    Da Man
    Join Date
    Apr 2002
    Posts
    37,124

    Re: Can't Install PerfecTunes or dBpoweramp

    I do not know what to suggest, other than to uninstall the security software (and look through the list of installed programs), the installer is being blocked.

  9. #9
    dBpoweramp Guru
    Join Date
    Dec 2008
    Location
    London, UK
    Posts
    3,253

    Re: Can't Install PerfecTunes or dBpoweramp

    You are installing software as administrator?

    Assuming you are running on Windows, maybe try installing in windows safe mode.

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