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Thread: Unable to download registered product, tech advice needed

  1. #1

    Question Unable to download registered product, tech advice needed

    I purchased registered product on 16 Sept 2017 and using it quite happily until recently on my desktop PC which then had a problem and hard drive had to be formatted, windows reinstalled. I am now trying to rebuild things but after 3 unsuccessful attempt to install db poweramp using my registration retrieval it's not installing. I have run out of ideas. I installed it on my laptop while desktop was repaired and uninstalled it from the laptop. Any helpful suggestions?

  2. #2
    dBpoweramp Guru
    Join Date
    Dec 2008
    Location
    London, UK
    Posts
    3,409

    Re: Unable to download registered product, tech advice needed

    Quote Originally Posted by speedykeen View Post
    after 3 unsuccessful attempt to install db poweramp using my registration retrieval it's not installing.
    Please can you tell us the error message you are getting, when attempting to install?

  3. #3

    Re: Unable to download registered product, tech advice needed

    No error message. I have worked out what it is. I have Comodo antivirus and it is blocking the install. Problem solved.

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