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Thread: Missing CD/DVD Drive

  1. #1

    Join Date
    May 2018
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    Missing CD/DVD Drive

    Hi I have 16.4 on Windows 10, and somehow can't see the CD drive anymore (there have been some big Windows 10 upgrades recently). The message I get is D: (Unknown) in the CD drive window. However Windows MediaServer can see the drive, rip from it oe play it. Any ideas...?

  2. #2
    Da Man
    Join Date
    Apr 2002
    Posts
    37,430

    Re: Missing CD/DVD Drive

    Try right click on CD Ripper icon (or dBpoweramp Control Centre) >> Run as Administrator

  3. #3

    Join Date
    May 2018
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    6

    Re: Missing CD/DVD Drive

    Quote Originally Posted by Spoon View Post
    Try right click on CD Ripper icon (or dBpoweramp Control Centre) >> Run as Administrator
    Hi,
    Thanks for the tip, but I tried that and it made no difference.
    Cheers
    RJS

  4. #4
    Da Man
    Join Date
    Apr 2002
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    37,430

    Re: Missing CD/DVD Drive

    What security software are you using? You are not remote desktop connecting to the computer?

  5. #5

    Join Date
    May 2018
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    Re: Missing CD/DVD Drive

    Quote Originally Posted by Spoon View Post
    What security software are you using? You are not remote desktop connecting to the computer?
    Hi, I am using Windows Defender and CC Cleaner only, and using dbpoweramp directly on the same laptop
    RJS

  6. #6
    Da Man
    Join Date
    Apr 2002
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    Re: Missing CD/DVD Drive

    What is the CD drive? internal, external USB?

    You can try CD Ripper >> Options Menu >> CD Ripper Options

    Communication, set to 'Windows Internal'

  7. #7
    Da Man
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    Apr 2002
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    Re: Missing CD/DVD Drive


  8. #8
    dBpoweramp Guru
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    Dec 2008
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    London, UK
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    3,407

    Re: Missing CD/DVD Drive

    Quote Originally Posted by drrjs View Post
    Hi I have 16.4 on Windows 10, and somehow can't see the CD drive anymore (there have been some big Windows 10 upgrades recently).
    Which version and build of Windows 10 are you currently running?

    (Right click on the Start button and select Run from the menu. Type winver in the text box and click OK.)
    Last edited by mville; 05-12-2018 at 06:36 AM.

  9. #9
    dBpoweramp Guru
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    Dec 2008
    Location
    London, UK
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    3,407

    Re: Missing CD/DVD Drive

    Quote Originally Posted by Spoon View Post
    Is this a feature of the Windows 10 Spring Creators Update version of Windows Defender?

  10. #10
    Da Man
    Join Date
    Apr 2002
    Posts
    37,430

    Re: Missing CD/DVD Drive

    Not sure, I have heard of this controlled access mode since around November. It could be we are able to detect this mode is enabled and inform users directly on what to do. One for a future update.

  11. #11

    Join Date
    May 2018
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    6

    Re: Missing CD/DVD Drive

    Quote Originally Posted by Spoon View Post
    That cured it! Thanks very much for that, Spoon. I don't know what had changed that value, I've been using dbpoweramp for >10 years and never visited those options

  12. #12

    Join Date
    May 2018
    Posts
    6

    Re: Missing CD/DVD Drive

    Hi, my Windows 10 is Version 1803 build 17134.48 - it is cured now thank's to Spoon's tip about CD Ripper. I am pretty sure it wasn't me that made any change that caused the problem.

  13. #13

    Join Date
    May 2018
    Posts
    6

    Re: Missing CD/DVD Drive

    Quote Originally Posted by Spoon View Post
    What is the CD drive? internal, external USB?

    You can try CD Ripper >> Options Menu >> CD Ripper Options

    Communication, set to 'Windows Internal'
    This worked, thanks very much! I also changed Windows Defender "Controlled Folder Access" afterwards, just in case
    Thanks again RJS

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