Originally Posted by
Spoon
It is not falling over, this server in question has been up for 246 days without interruption, we take down for 30 minutes to check the hardware...our uptime (over the past 5 years) is much better than Amazon, or Microsoft's cloud.
However dBpoweramp does not require our servers to be online, AccurateRip will be down, so obviously cannot complete (for dBpoweramp or any secure ripper which relies on it), if you leave the software for 2 minutes it will continue, without Accuraterip and Discogs (which needs to first lookup on our servers to get the artist and album name).
I would be happy to refund if you are unsatisfied with such down time (it equates to a 99.992% uptime in last 3 quarters, over a longer period, perhaps 3 years it is much higher).