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3 codecs display error messages at installation

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  • hachelira
    • Oct 2017
    • 1

    3 codecs display error messages at installation

    The codecs are Audio Info R2 (This installation is corrupted, please obtain a new copy.),
    Length Split R2 (This installation is corrupted, please obtain a new copy.),
    and OptimFROG (El programa no puede iniciarse porque falta OptimFROG.dll en el equipo.
    Intente reinstalar el programa para corregir este problema.).

    I run dBpoweramp R16.2 Reference in a Windows 8.1 Pro VAIO PC.
    Thanks beforehand for the guidance, regards.
  • Spoon
    Administrator
    • Apr 2002
    • 43901

    #2
    Re: 3 codecs display error messages at installation

    Your security software is blocking the installs.
    Spoon
    www.dbpoweramp.com

    Comment

    • CyndiBop
      • Feb 2018
      • 11

      #3
      Re: 3 codecs display error messages at installation

      I have the same problem, turned off firewall and windows defender protection, run as administrator, but it's always the same error message, can't install the lenghty split utility :(

      Comment

      • mville
        dBpoweramp Guru
        • Dec 2008
        • 4015

        #4
        Re: 3 codecs display error messages at installation

        Originally posted by CyndiBop
        I have the same problem, turned off firewall and windows defender protection, run as administrator, but it's always the same error message, can't install the lenghty split utility :(
        What is the error message?

        Comment

        • CyndiBop
          • Feb 2018
          • 11

          #5
          Re: 3 codecs display error messages at installation

          Originally posted by mville
          What is the error message?
          This installation is corrupted, please obtain a new copy.

          Comment

          • mville
            dBpoweramp Guru
            • Dec 2008
            • 4015

            #6
            Re: 3 codecs display error messages at installation

            Originally posted by CyndiBop
            This installation is corrupted, please obtain a new copy.
            So, did you try obtaining a new copy? Perhaps try downloading in a different web browser.

            Comment

            • CyndiBop
              • Feb 2018
              • 11

              #7
              Re: 3 codecs display error messages at installation

              Originally posted by mville
              So, did you try obtaining a new copy? Perhaps try downloading in a different web browser.
              hmmm I doubt that is the problem, the file should always be the same

              I try now anyway

              Comment

              • CyndiBop
                • Feb 2018
                • 11

                #8
                Re: 3 codecs display error messages at installation

                Originally posted by CyndiBop
                hmmm I doubt that is the problem, the file should always be the same

                I try now anyway
                Same issue indeed, tried with firefox and edge other than Opera, identical file, and same error message when I try to install it

                Comment

                • mville
                  dBpoweramp Guru
                  • Dec 2008
                  • 4015

                  #9
                  Re: 3 codecs display error messages at installation

                  Originally posted by CyndiBop
                  Same issue indeed, tried with firefox and edge other than Opera, identical file, and same error message when I try to install it
                  What size is the downloaded file? What version of windows are you running? What anti-virus software is installed?
                  Last edited by mville; 02-22-2018, 04:17 PM.

                  Comment

                  • Dat Ei
                    dBpoweramp Guru
                    • Feb 2014
                    • 1745

                    #10
                    Re: 3 codecs display error messages at installation

                    I've just downloaded and successfully installed "Length Split R2".

                    OS: W10 Pro, 64bit
                    dBpa: 16.2, 64bit


                    Dat Ei

                    Comment

                    • CyndiBop
                      • Feb 2018
                      • 11

                      #11
                      Re: 3 codecs display error messages at installation

                      Originally posted by mville
                      What size is the downloaded file? What version of windows are you running? What anti-virus software is installed?
                      File is 1.23mb. I have Windows 10 Home (version: 1709; OS build: 16299.248). Anti-virus is just Windows Defender

                      Comment

                      • CyndiBop
                        • Feb 2018
                        • 11

                        #12
                        Re: 3 codecs display error messages at installation

                        My db poweramp is old anyway... version 14.4, I never upgraded because I don't want to lose my fraunhofer mp3 codec

                        Comment

                        • Dat Ei
                          dBpoweramp Guru
                          • Feb 2014
                          • 1745

                          #13
                          Re: 3 codecs display error messages at installation

                          Ok, now I have a guess: the 32bit-installation might be corrupted. If I try to install with the right shift key holded down (force 32bit install), I get the corruption message too.


                          Dat Ei

                          Comment

                          • CyndiBop
                            • Feb 2018
                            • 11

                            #14
                            Re: 3 codecs display error messages at installation

                            Originally posted by Dat Ei
                            Ok, now I have a guess: the 32bit-installation might be corrupted. If I try to install with the right shift key holded down (force 32bit install), I get the corruption message too.


                            Dat Ei
                            Ok! What can I do then? Is the dbpoweramp 14.4 32bit? And is there a way to find the lenghty split which could install and run in dbpoweramp 14.4?

                            Comment

                            • Dat Ei
                              dBpoweramp Guru
                              • Feb 2014
                              • 1745

                              #15
                              Re: 3 codecs display error messages at installation

                              You have 32bit dBpa running. Only Spoon can help to get the 32bit version of Length Split running (is included in the one install file).


                              Dat Ei

                              Comment

                              Working...

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