title
Products            Buy            Support Forum            Professional            About            Codec Central
 
Results 1 to 2 of 2

Thread: Can't seem to purchase R16

  1. #1
    Balok's Avatar
    Join Date
    Mar 2007
    Posts
    16

    Can't seem to purchase R16

    These events occurred a few minutes before I created this post.

    I tried to purchase dbPoweramp R16 using Paypal. I know my R15 PO number is valid because it took me to the page that offered the various upgrade choices. But, when I clicked the Paypal button nothing happened. I waited about a minute and clicked the Paypal button again, and was warned that the purchase had already been submitted. I never saw any Paypal screen, and never entered any Paypal credentials. And Paypal has no record of the transaction.

    I tried again using a credit card. I entered and verified the details. Your provider declined my card. I called the card issuer and verified there were no problems with the card. I used the "Back" button to return to the card entry page and tried to enter a new card. This one was from a different issuer - when I clicked on the new issuer's button, I got the purchase already submitted warning page again.

    I'd like to upgrade, but I can't pay you. There's a problem on your payments page or I'm not using it correctly and can't figure out what I'm doing wrong. Help would be appreciated. Thanks.

  2. #2
    Balok's Avatar
    Join Date
    Mar 2007
    Posts
    16

    Re: Can't seem to purchase R16

    Solved. I was able to get the purchase through by using a different browser.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •