Windows 7 registered Asset 5.2 and 6 BETA do not start scan

[ac16161]

Hi, I've just gone back to look again at Windows Asset, and my 5.2 and 6 BETA versions install, but status is stuck on 0 Tracks, 0 Albums. Re-booted and re-installed to no avail. Running mode is local account.

Any ideas?

[ac16161]

Re: Windows 7 registered Asset 5.2 and 6 BETA do not start scan

After some time and I'm not sure what combination of steps, Asset decided to do a scan. However, on making configuration changes, on accepting the prompt to re-start Asset, it crashed (had to abort via Windows Task Manager), and now when I go back in to Asset Configuration the status is Not Running, and I cannot re-start (this is 5.2). It feels very fragile, almost any action on the Configuration windows causes Asset to freeze with the "Not Responding" message.

[Spoon]

Re: Windows 7 registered Asset 5.2 and 6 BETA do not start scan

What exactly crashed? Assetupnp.exe? or the configuration program?

What security software do you have?

[ac16161]

Re: Windows 7 registered Asset 5.2 and 6 BETA do not start scan

I presume the configuration program crashed. I use the Microsoft security software.

[Spoon]

Re: Windows 7 registered Asset 5.2 and 6 BETA do not start scan

Try switching to service account.

[ac16161]

Re: Windows 7 registered Asset 5.2 and 6 BETA do not start scan

I've had no joy with 5.2 on Windows 7. I did a full uninstall, ran the clean-up utility to remove registry entries, started again, and the configuration program kept crashing as before. I installed 6 Beta and this time, after a flaky start, it seems to have settled down. Only had a short time with it though so early days.