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Thread: [MAC] VERY NEW USER Only getting a started convert, then it stops.

  1. #1

    [MAC] VERY NEW USER Only getting a started convert, then it stops.

    Hello,
    a newly bought mac dbpoweramp user here. hellooooooo

    I'm trying to convert 24bit wav to mp3/flac using mulit encoder.
    The wavs are character compliant, the settings are standard, and they are being sent to particular folders.
    the convert window opens, small files are written to the folders but the progress stops. i can cancel it (it doesn't freeze) but i can't see why it's happening.
    Not a great start, but from small acorns....ScreenShot 2016-08-02 at 14.45.41.jpg

  2. #2
    Administrator
    Join Date
    Apr 2002
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    42,755

    Re: VERY NEW USER Only getting a started convert, then it stops.

    Try setting the encoder as 'Test Conversion', does it complete?

  3. #3

    Re: VERY NEW USER Only getting a started convert, then it stops.

    Quote Originally Posted by Spoon View Post
    Try setting the encoder as 'Test Conversion', does it complete?
    I get this message...

    Information converting to Test Conversion,

    Unknown LIST sub chunk 'TITL' Dropping it. [InitFrom]
    Unknown LIST sub chunk 'GENR' Dropping it. [InitFrom]
    Unknown LIST sub chunk 'YEAR' Dropping it. [InitFrom]
    Unknown LIST sub chunk 'CODE' Dropping it. [InitFrom]
    Unknown LIST sub chunk 'IENC' Dropping it. [InitFrom]

  4. #4
    Administrator
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    Re: VERY NEW USER Only getting a started convert, then it stops.

    That seems ok, were are the files stored? locally on the MAC or on a network?

  5. #5

    Re: VERY NEW USER Only getting a started convert, then it stops.

    Quote Originally Posted by Spoon View Post
    That seems ok, were are the files stored? locally on the MAC or on a network?
    Locally on my Mac.
    Let me try not using the Multi-encoder, and go from there.... be back in a short while

  6. #6

    Re: VERY NEW USER Only getting a started convert, then it stops.

    Converting my 24bit WAV to MP3 (320 cbr), works fine
    Converting to Flac (default), work fine

    same settings using multi-encoder hangs.

    at some point, not sure when, i think restarting/going back to dbpoweramp, i get this error message - but bare in mind, individually converted i don't get any error message.
    i'm 100% certain the 24bit wav is not faulty.



    Error converting to [Multi Encoder],
    FLAC: Error: Audio data contains incomplete samples mid-stream. [dBCoreConverter]
    mp3 (Lame): Error: Audio data contains incomplete samples mid-stream. [dBCoreConverter]

  7. #7
    Super Moderator
    Join Date
    Jul 2011
    Posts
    1,191

    Re: VERY NEW USER Only getting a started convert, then it stops.

    Good find, thanks for reporting.

    The bug will be addressed in the next update.

    I can also confirm that there was nothing wrong with these WAV files.

  8. #8

    Re: VERY NEW USER Only getting a started convert, then it stops.

    Quote Originally Posted by PeterP View Post
    Good find, thanks for reporting.

    The bug will be addressed in the next update.

    I can also confirm that there was nothing wrong with these WAV files.

    As a first time user, and buyer of dbpoweramp for it's multi-encoding feature, I'm equally a bit disappointed (I know, I should have test driven, my fault) but also impressed with the sober, rapid support (although, airing support in public on a forum isn't ideal).
    I await eagerly for the update. Thx.

  9. #9
    Super Moderator
    Join Date
    Jul 2011
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    1,191

    Re: VERY NEW USER Only getting a started convert, then it stops.

    New beta version posted-
    https://forum.dbpoweramp.com/showthr...OSX-R15-7-beta
    Fix for this issue included.

  10. #10

    Re: VERY NEW USER Only getting a started convert, then it stops.

    No longer hangs w/mulit-encoder, in my case.
    Cool, Thx.



    PS - I have other questions, should they always be funnelled via the forum?

  11. #11
    dBpoweramp Guru
    Join Date
    Dec 2008
    Location
    London, UK
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    3,951

    Re: VERY NEW USER Only getting a started convert, then it stops.

    Quote Originally Posted by Flibbidy Gibbet View Post
    I have other questions, should they always be funnelled via the forum?
    Yes. This helps other users with the same/similar issues/questions.

  12. #12

    Re: VERY NEW USER Only getting a started convert, then it stops.

    Quote Originally Posted by mville View Post
    Yes. This helps other users with the same/similar issues/questions.
    Ok, but I disagree it automatically helps.
    Forums are not the best for searching and finding similar issues, but they are economical.
    But I do understand why you'd want you'd want support done this way.

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