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Thread: Error connecting to AccurateRip during submission

  1. #1

    Error connecting to AccurateRip during submission

    Hello
    I have the lastest CD Ripper installed on Windows 8.1 64bit.
    When I try to sumbit my AccurateRip results, I get a connect error. I can connect fine when ripping.
    Are there any logs I could look at to try to troubleshoot this?


    Below are the results from submission, thanks for any help:

    Compressing Drive Offsets...Ok
    Compressing AccurateRip Results...Ok
    Compressing Drive Offset Log...Ok
    Compressing Disc TOCs File...Ok
    Compressing FingerPrint File...Ok
    Compressing Index...Ok
    Connecting to AccurateRip server...
    Requesting version information...
    Clearing socket
    Submitting results...
    Error connecting to accuaraterip, please check your settings.

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    43,855

    Re: Error connecting to AccurateRip during submission

    That is the log the connection is refused, so potentially a firewall is blocking it.

  3. #3

    Re: Error connecting to AccurateRip during submission

    I tried it with my firewall off. Still no connection.

  4. #4
    Administrator
    Join Date
    Apr 2002
    Posts
    43,855

    Re: Error connecting to AccurateRip during submission

    Or security software, such as antiphishing.

  5. #5

    Re: Error connecting to AccurateRip during submission

    Quote Originally Posted by Spoon View Post
    Or security software, such as antiphishing.
    Definitely this is the reason. I had same problem in my Macbook pro and tried turning off firewall for all incoming connections and still had the same problem

    Problem was security setting in my MacKeeper software.

    I disabled internet security setting for browsing and error went away.

    You can do this during configuration of "dbPoweramp music converter / CD ripper" and enable internet security again afterwards or list accuretrip.com and dbpoweramp.com as hosts you do not want internet security to check for you.
    Last edited by hfbustillo; 03-23-2015 at 10:16 PM.

  6. #6

    Join Date
    May 2016
    Posts
    1

    Re: Error connecting to AccurateRip during submission

    This does also work for other Antivirus programs (here solved for AVIRA under Windows 10.)

    However, the URL you need to exclude from web security is accuraterip.com
    I assume it was a typo above.

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