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Thread: "dBpoweramp Batch Converter Has Stopped Working" message

  1. #16
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    Apr 2002
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    39,016

    Re: "dBpoweramp Batch Converter Has Stopped Working" message

    The item crashing is the mp3 tag reader, to clarify if you select an empty folder it does not crash?

    Are you able to isolate a single file which causes the crash, by putting it in this folder.

    If you can email the file to us please:

    https://www.dbpoweramp.com/email.htm

  2. #17

    Join Date
    Oct 2015
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    20

    Re: "dBpoweramp Batch Converter Has Stopped Working" message

    Quote Originally Posted by Spoon View Post
    The item crashing is the mp3 tag reader, to clarify if you select an empty folder it does not crash?

    Are you able to isolate a single file which causes the crash, by putting it in this folder.

    If you can email the file to us please:

    https://www.dbpoweramp.com/email.htm
    Thank you.
    I think this way beyond MY scope. I will request the young man who lives in the neighbouring apartment to help me out with this.

  3. #18

    Join Date
    Oct 2015
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    20

    Re: "dBpoweramp Batch Converter Has Stopped Working" message

    Quote Originally Posted by Spoon View Post
    The item crashing is the mp3 tag reader, to clarify if you select an empty folder it does not crash?

    Are you able to isolate a single file which causes the crash, by putting it in this folder.

    If you can email the file to us please:

    https://www.dbpoweramp.com/email.htm
    It crashes as soon as I click on, for example, E drive.

    I apologise, but I'm not able to understand what it is you want me to do when you say "isolate a single file which causes the crash, by putting it in this folder".

  4. #19
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    Re: "dBpoweramp Batch Converter Has Stopped Working" message

    On the e drive, do you have audio in the root of the drive? (not in any folders)

  5. #20

    Join Date
    Oct 2015
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    20

    Re: "dBpoweramp Batch Converter Has Stopped Working" message

    Quote Originally Posted by Spoon View Post
    On the e drive, do you have audio in the root of the drive? (not in any folders)
    I apologise for the delay. I will find out.

  6. #21

    Join Date
    Oct 2015
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    20

    Re: "dBpoweramp Batch Converter Has Stopped Working" message


  7. #22

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    Oct 2015
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    20

    Re: "dBpoweramp Batch Converter Has Stopped Working" message

    Quote Originally Posted by Rick2278 View Post
    I really don't know more than this. I hope this is the info you are looking for. Thanks.

  8. #23
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    Re: "dBpoweramp Batch Converter Has Stopped Working" message

    A picture of drive E would be better.

  9. #24

    Join Date
    Oct 2015
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    20

    Re: "dBpoweramp Batch Converter Has Stopped Working" message

    Quote Originally Posted by Spoon View Post
    A picture of drive E would be better.
    E drive.jpg

    Is this what you're looking for?

  10. #25
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    Re: "dBpoweramp Batch Converter Has Stopped Working" message

    You have 2 mp3 files on the root of that drive, please email them:

    https://www.dbpoweramp.com/email.htm

  11. #26
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    Re: "dBpoweramp Batch Converter Has Stopped Working" message

    The files I need are:

    4thOct2015-1.mp3
    Vikas Gokerna (After Conversion).mp3

  12. #27

    Join Date
    Oct 2015
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    20

    Re: "dBpoweramp Batch Converter Has Stopped Working" message

    Quote Originally Posted by Spoon View Post
    The files I need are:

    4thOct2015-1.mp3
    Vikas Gokerna (After Conversion).mp3
    I could send you ONLY one file {Vikas Gokarna(after conversion)} as the other one (4th October2015.mp3) is more than 25MB and Gmail isnt allowing me to attach the file.

    I sent the file to the email ID: <edited> on the 26th of October, 2015.

    Thanks.
    Last edited by Spoon; 10-28-2015 at 06:33 AM.

  13. #28
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    Re: "dBpoweramp Batch Converter Has Stopped Working" message

    We did not receive any. If you could upload both to dropbox.com and email the link.

  14. #29

    Join Date
    Oct 2015
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    20

    Re: "dBpoweramp Batch Converter Has Stopped Working" message

    Quote Originally Posted by Spoon View Post
    We did not receive any. If you could upload both to dropbox.com and email the link.
    I have received an automated reply from you'll saying that the email/s has/have reached. Two of them actually.

  15. #30

    Join Date
    Oct 2015
    Posts
    20

    Re: "dBpoweramp Batch Converter Has Stopped Working" message

    Quote Originally Posted by Rick2278 View Post
    I have received an automated reply from you'll saying that the email/s has/have reached. Two of them actually.
    Have sent you two links to both the files that you have asked for via DropBox.

    Link sent to Email ID: <edited>
    Last edited by Spoon; 10-28-2015 at 07:40 AM.

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