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  • Decibel2015
    • Feb 2015
    • 17

    No icon on desktop

    I just bought the special bundle price of the CD ripper and Pefect tunes. I can see the icons on the desktop for: CD Ripper, Music converter and Batch converter, but nothing for Perfect Tunes.
    Haven't used these kinds of products for, so just wondering if Perfect Tunes is meant to have an icon on my desktop. If it, how is it to meant to be put there? At the moment I've pinned
    Perfect tunes to my taskbar.
  • Spoon
    Administrator
    • Apr 2002
    • 43901

    #2
    Re: No icon on desktop

    Try to reinstall, at the end of the install there is an option to create Icon on desktop.
    Spoon
    www.dbpoweramp.com

    Comment

    • Decibel2015
      • Feb 2015
      • 17

      #3
      Re: No icon on desktop

      Originally posted by Spoon
      Try to reinstall, at the end of the install there is an option to create Icon on desktop.
      I tried that. No difference. I thought I momentarily saw something about installing an icon to the desktop but the message didn't
      stay up very long and in any case it didn't appear on the desktop afterwards.
      Looking in the Apps tray of my Windows 8.1 64 bit system, I can see that Perfect Tunes has an option of being pinned to the
      Start page or the Taskbar but nothing about the Desktop.
      Is this a Windows 8.1 issue?
      Other suggestions?
      I'm not even at the stage of ripping CDs yet, so I'm not even sure how important it is to have Perfect Tunes easily accessible
      via the Desktop.
      I did install the product when I was offline. Installed two, actually. The other product successfully created a Desktop icon though.
      The other thing was when I tried installing the product offline, Windows repeatedly asked me if I wanted to "Run anyway" despite
      not being online. The other product wasn't so attention seeking.

      P.S. at the end of the install process, the messages that I could see had three things ticked:

      Create icon
      Run program (blah blah blah)
      Run program (blah blah blah).

      No, I don't remember what came after "Run program" in both instances.
      Last edited by Decibel2015; 03-01-2015, 04:03 AM.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 43901

        #4
        Re: No icon on desktop

        It is very difficult to put icon on desktop in windows 8.1 (if the installer did not), you are best to pin to taskbar.
        Spoon
        www.dbpoweramp.com

        Comment

        • Decibel2015
          • Feb 2015
          • 17

          #5
          Re: No icon on desktop

          Originally posted by Spoon
          It is very difficult to put icon on desktop in windows 8.1 (if the installer did not), you are best to pin to taskbar.
          Is it a technical issue to do with Windows 8.1 which makes it difficult to create desktop icons? Will things become easier with Windows 10?

          Unrelated matter, am I supposed to have gotten a registration key code with my purchase? If yes, I can't seem to find it in my email address.

          Comment

          • dbfan
            dBpoweramp Guru
            • Jan 2011
            • 937

            #6
            Re: No icon on desktop

            No registration key, just an order number which can download the registered version.

            Comment

            • Decibel2015
              • Feb 2015
              • 17

              #7
              Re: No icon on desktop

              Originally posted by mrspoonsi
              No registration key, just an order number which can download the registered version.
              How does that work? I.e. if I have a catastrophic failure on my PC, how would I go about redownloading the product for free?
              Assume the worst! E.g. I need a new computer or something.

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 43901

                #8
                Re: No icon on desktop

                Re-issue registered version of dBpoweramp can be downloaded from this page:



                Enter your Order reference / receipt number when asked, a download link is then presented.

                Lost your order number? visit: https://secure.dbpoweramp.com/lostorder.aspx
                Spoon
                www.dbpoweramp.com

                Comment

                • Decibel2015
                  • Feb 2015
                  • 17

                  #9
                  Re: No icon on desktop

                  Originally posted by Spoon
                  Re-issue registered version of dBpoweramp can be downloaded from this page:



                  Enter your Order reference / receipt number when asked, a download link is then presented.

                  Lost your order number? visit: https://secure.dbpoweramp.com/lostorder.aspx
                  Originally posted by Spoon
                  Re-issue registered version of dBpoweramp can be downloaded from this page:



                  Enter your Order reference / receipt number when asked, a download link is then presented.

                  Lost your order number? visit: https://secure.dbpoweramp.com/lostorder.aspx
                  Thanks for that. I got the info for the order number which said (in part): "Reference R15.2 (Single PC)".

                  With that, does that cover all the elements of the bundle that I got? I.e. the ripper, the tagger and Perfect Tunes

                  etc?

                  Comment

                  • Spoon
                    Administrator
                    • Apr 2002
                    • 43901

                    #10
                    Re: No icon on desktop

                    No PerfectTUNES would not be on a Reference order number, only a Reference + PerfectTUNES bundle order number. Perhaps you bought it on its own with an offer link?
                    Spoon
                    www.dbpoweramp.com

                    Comment

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