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Thread: No Meta data

  1. #1

    Join Date
    Jan 2015
    Posts
    18

    No Meta data

    I am using the trial version of Reference and when I put a CD in the drive the program sees it but there is no metadata (no album or artist name, no track names).

    Looking at the Internet databases listed on the "meta" list they are all ticked.

    Should it pull in the data automatically?

    If I click the Meta button nothing happens.

    Any ideas?

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    39,052

    Re: No Meta data

    It should yes, make sure your firewall (or antivirus) is not blocking the program from accessing the internet.

  3. #3

    Join Date
    Jan 2015
    Posts
    18

    Re: No Meta data

    Firewall exceptions didn't have cd ripper in the list so added it but still no different. AVS (Windows Defender) doesn't have programs or exceptions listed.

    Windows 8.1

  4. #4
    Administrator
    Join Date
    Apr 2002
    Posts
    39,052

    Re: No Meta data

    Try right clicking on CD Ripper icon, Run as Administrator


    something is blocking it.

  5. #5

    Join Date
    Jan 2015
    Posts
    18

    Re: No Meta data

    Thanks Spoon. Tried it with a different CD and it picks up the metadata fine. I guess the databases are not up to date/complete.

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