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WMA codec won't load?

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  • Stonehenge
    • Sep 2009
    • 5

    WMA codec won't load?

    Converter has suddenly stopped recognizing WMA files. No longer visible within converter, and forcing a conversion through the windows file manager menu selection gives me the following message:

    Error converting to Windows Media Audio 10, 'C:\Downloaded Files\Endless River\01 Things Left Unsaid.wma' to 'C:\Music Converter\Downloaded Files\Endless River\01 Things Left Unsaid'
    Error: Unable to load decoder for file type '.wma', codec not installed? visit 'Codec Central'. [dBCoreConverter::dBCoreConverter]

    I have installed/reinstalled both the WMA codec and the program itself (R15.1). Local vs. network drive makes no difference either. Anyone else have this problem? Thanks.
  • Spoon
    Administrator
    • Apr 2002
    • 43891

    #2
    Re: WMA codec won't load?

    If you look in:

    C:\Program Files\dBpoweramp\decoder

    you can see:

    Windows Media Audio Application Extension
    Spoon
    www.dbpoweramp.com

    Comment

    • Stonehenge
      • Sep 2009
      • 5

      #3
      Re: WMA codec won't load?

      Yes, that .dll is there. When I update the codecs, it also tells me I have the latest version installed (8). But if I pull up batch converter and look in the filter list, WMA is not listed.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 43891

        #4
        Re: WMA codec won't load?

        Did you change the install path when installing the codec?
        Spoon
        www.dbpoweramp.com

        Comment

        • Stonehenge
          • Sep 2009
          • 5

          #5
          Re: WMA codec won't load?

          No. But for reference, the install path is "C:\Program Files (x86)\Illustrate\dBpoweramp\decoder"

          Comment

          • dbfan
            dBpoweramp Guru
            • Jan 2011
            • 937

            #6
            Re: WMA codec won't load?

            Your windows is the 32bit?

            Comment

            • Stonehenge
              • Sep 2009
              • 5

              #7
              Re: WMA codec won't load?

              Running Windows 7 64-bit. CPU - i7-3770k, 16 GB RAM, Samsung SSD 830 series. All music files are stored on a NAS, which has never been an issue. I typically burn music tracks in WMA lossless, then convert to MP3 for the potable versions.

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 43891

                #8
                Re: WMA codec won't load?

                It suggests you have a mix match of 64 bit and 32 bit dBpoweramp installed, they cannot work together.

                Uninstal all dBpoweramp programs and codecs, then run:

                ...also how to do a full reset of dBpoweramp? (if dBpoweramp crashes for some reason) Where does dBpoweramp save its files / settings? It is installed to c:\Program Files\Illustrate\dBpoweramp or c:\Program Files (x86)\Illustrate\dBpoweramp The 64 bit version of dBpoweramp is installed to: c:\Program Files\dBpoweramp It


                Then reinstall.
                Spoon
                www.dbpoweramp.com

                Comment

                • Stonehenge
                  • Sep 2009
                  • 5

                  #9
                  Re: WMA codec won't load?

                  Uninstalled and reinstalled everything. I had to force installation to the Program Files folder over the Program Files (x86), but everything works now. Still not sure what the underlying issue was, as I thought I had all 64 bit software installed. Regardless, thanks for the help.
                  -Matt

                  Comment

                  • drogulus
                    • Jul 2009
                    • 1

                    #10
                    Re: WMA codec won't load?

                    I can't seem to get the WMA codec installed properly. I managed to get dbpoweramp installed in C:\Program Files\dBpoweramp then overrode the wma installer trying to install in C:\Program Files\dBpoweramp\dbpoweramp, finally ending up with the encoder and decoders in their proper folders, but if I look at configuration it doesn't show WMA and it won't do the conversion. I cleared all old installs first, it still won't work.

                    Comment

                    • dbfan
                      dBpoweramp Guru
                      • Jan 2011
                      • 937

                      #11
                      Re: WMA codec won't load?

                      Which version of dbpoweramp do you have?

                      Comment

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