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Thread: dBpoweramp Explorer Shell Extensions Crashing

  1. #1

    Join Date
    Feb 2007
    Location
    Texas
    Posts
    17

    dBpoweramp Explorer Shell Extensions Crashing

    I've used dBpoweramp since version 11 and I'm currently using version 15.1. For the last few months I've had a problem with the 4 Windows Explorer shell extensions crashing. These are the two right-click entries to convert and edit tags and the information pop-up window when the mouse hovers over an audio file. I can sometimes get these running again with ShellExView. What is causing the crashes and how can I fix it? I'm using Windows 7 Home Premium SP1 64-bit.

  2. #2
    dBpoweramp Guru
    Join Date
    Jan 2011
    Posts
    937

    Re: dBpoweramp Explorer Shell Extensions Crashing

    There is a chance there could be a bug in on of the handlers, but not all 4, I would check your hdd for errors, then uninstall dBpoweramp, reboot windows and reinstall.

  3. #3

    Join Date
    Feb 2007
    Location
    Texas
    Posts
    17

    Re: dBpoweramp Explorer Shell Extensions Crashing

    I've tried disabling and enabling 1 of the 4 at a time and that doesn't. Usually, I have to disable all 4, then enable the dMC shell module and dBpoweramp shell interaction first, then the 2 handlers (dBThumb and explorer property). If you use ShelExView and sort by company you'll see what I mean.

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