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Thread: Batch converter not recognizing audio files

  1. #1

    Join Date
    Oct 2014
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    8

    Batch converter not recognizing audio files

    I trialled an earlier version (?12) without difficulty. Yesterday I purchased the latest version (15). Before installing it, I uninstalled the previous version. Now when I try to run Batch Converter, I get a message saying "No audio files selected for conversion." Finding a similar post here from 2012, I uninstalled, restarted Windows (v7 SP1), and reinstalled: still the same. The files are a mixture of FLAC and MP3 so it's not linked to a specific codec. Any suggestions, please?

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    39,025

    Re: Batch converter not recognizing audio files

    You are able to browse to and select music files in Batch Converter?

    It could be a permissions issue, right click on Batch Converter >> Run as Administrator

  3. #3

    Join Date
    Oct 2014
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    8

    Re: Batch converter not recognizing audio files

    I can browse down to subfolder level, but no music files appear.

    I've done as you suggested an run as Administrator, but with the same result.

  4. #4
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    Re: Batch converter not recognizing audio files

    What music type are your audio files?

  5. #5

    Join Date
    Oct 2014
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    8

    Re: Batch converter not recognizing audio files

    A mixture, mainly MP3 and FLAC, as I said in the original post.

  6. #6
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    Re: Batch converter not recognizing audio files

    Where is the music saved? in the Music folder on drive c?

  7. #7

    Join Date
    Oct 2014
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    8

    Re: Batch converter not recognizing audio files

    No, on an external hard drive, which worked with the previous version.

  8. #8
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    Re: Batch converter not recognizing audio files

    Copy some of the files to the music folder on C:, then browse to the music folder, can they now be seen?

  9. #9

    Join Date
    Oct 2014
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    8

    Re: Batch converter not recognizing audio files

    Okay - I've tried that. Same problem. I can see them in Windows Explorer, but not in Batch Converter.

  10. #10
    Administrator
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    Re: Batch converter not recognizing audio files

    Browse Batch Converter to:

    c:\Windows\Media

    does it list the files in there?

  11. #11

    Join Date
    Oct 2014
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    8

    Re: Batch converter not recognizing audio files

    No.

  12. #12
    Administrator
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    Re: Batch converter not recognizing audio files

    Then 100% something on the system is stopping dBpoweramp from accessing the real files. Try to disable your anti-virus software as a test.

  13. #13

    Join Date
    Oct 2014
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    8

    Re: Batch converter not recognizing audio files

    Turned off anti-virus; no change. Any other ideas?

  14. #14
    Administrator
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    Apr 2002
    Posts
    39,025

    Re: Batch converter not recognizing audio files

    Sorry no, it is really simple reading a file listing, it has been the same code for 15 years.

  15. #15

    Join Date
    Oct 2014
    Posts
    8

    Re: Batch converter not recognizing audio files

    Regrettably, then, I must ask for a refund of the registration fee.

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