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Thread: Error message - Cannot upgrade from dMC R15.0 to dMC R15.1

  1. #1

    Join Date
    Sep 2014
    Posts
    3

    Error message - Cannot upgrade from dMC R15.0 to dMC R15.1

    I'm trying to upgrade from (reference) dMC R15.0 to dMC R15.1 but keep on getting the error massage "Error whilst running 'G:\Temp Files\Temp\8DC4.tmp-dMC-R15,1-Ref-Registred-64bit_SP1_WIN64.exe'".
    I deleted R15.0 before attempting the upgrade. I then ran dBpoweramp-Reset.exe after another error message (both as Administrator and not as) - still no luck.
    Lastly, I deleted all traces of dBpoweramp from the "Program Files" on my C drive, but got the error message again. I run Win 7 - 64bit.
    Please help!

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    43,857

    Re: Error message - Cannot upgrade from dMC R15.0 to dMC R15.1

    Something is blocking the installer from running, most likely your anti virus software. Try to disable it.

  3. #3

    Join Date
    Sep 2014
    Posts
    3

    Re: Error message - Cannot upgrade from dMC R15.0 to dMC R15.1

    Thanks for the quick response. Still no luck unfortunately - I disabled Norton 360 (virus and firewall), then re-booted before trying again.

  4. #4
    Administrator
    Join Date
    Apr 2002
    Posts
    43,857

    Re: Error message - Cannot upgrade from dMC R15.0 to dMC R15.1

    G:\Temp Files\Temp\

    Seems a very strange place for the system to have its temp files, this location exists?

  5. #5

    Join Date
    Sep 2014
    Posts
    3

    Re: Error message - Cannot upgrade from dMC R15.0 to dMC R15.1

    What can I say?... THANKS!!! You are a genius. I was looking right at it all the time and kept on missing it - that location was available (G: data drive) but how it got there is a mystery - maybe when I swapped my system drives a while ago (which I cloned). Anyway, I moved the temp folder back to my C drive and all is well.

    dMC R15.1 is up and running.
    Thanks again!

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