title
Products            Buy            Support Forum            Professional            About            Codec Central
 
Results 1 to 3 of 3

Thread: Norton AntiVirus just deleted perfecttunes.exe

  1. #1

    Join Date
    Jan 2014
    Location
    East Coast, USA
    Posts
    9

    Norton AntiVirus just deleted perfecttunes.exe

    I am using PerfectTUNES 1.6. I just opened up the PT Control Center and clicked the "Check for update" button. The program just sat there for about 30 seconds, then shut down. NAV then gave me a SONAR warning that it detected suspicious activity with perfecttunes.exe and sent it to quarantine. I performed a restore in NAV to get the program back.

    I have the latest version of NAV installed for my Windows 7 desktop (21.2.0.38), and I have it set to update virus definitions automatically.

    Was PT trying to update itself and NAV saw this as suspicious, or is this something else entirely?

  2. #2

    Join Date
    Mar 2012
    Posts
    18

    Re: Norton AntiVirus just deleted perfecttunes.exe

    I had something similar happen to me with Symantec End Point. PT and AR were quarantined with the following flag:
    SONAR.Heuristic.120

    I had a look in "View Quarantine" saw PerfectTunes and clicked on "Restore" and I was back to full operation.

  3. #3
    Administrator
    Join Date
    Apr 2002
    Posts
    43,831

    Re: Norton AntiVirus just deleted perfecttunes.exe

    Report the file to Norton, so they can white list it.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •