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Thread: R15 does not connect to scanner

  1. #1

    Join Date
    Jan 2012
    Posts
    22

    R15 does not connect to scanner

    I downloaded the R15 trial and wanted to rip a German Audio compilation CD. The art work i normally get from my scanner. As this worked fine with version 14.3 and 14.4 it does not work with R15.
    If I click on the + for the art work then select "Aquire from Scanner" nothing happens. No dialog box for the scanner, no message, nothing.
    Is this because of the trial version or is this because of a program bug?
    This runs on Win 7 Pro 64 bit with latest patches.

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    43,852

    Re: R15 does not connect to scanner

    Because your scanner likely does not have 64 bit twain drivers, the next update R15.1 (which goes to beta next week) will get around this.

  3. #3

    Join Date
    Jan 2012
    Posts
    22

    Re: R15 does not connect to scanner

    The scanner is a Canon Lide 600f and I am currently running it with the Canon 64-bit drivers from their web-site.

    I don't have many such German CD's anymore, thus, I can wait for the R15.1 version to be available.

    Thanks for your reply.

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