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Update is not working

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  • Paultx
    • Aug 2003
    • 8

    Update is not working

    I ran dBpoweramp Configuration and hit Check for Updates, and there was an update. I hit the Install button, but nothing happened.
    What's wrong?



    I'm running Windows 8.1 Pro (upgraded from 7 from 8). Any compatibility problem, maybe?
    TIA.
  • Spoon
    Administrator
    • Apr 2002
    • 43891

    #2
    Re: Update is not working

    Visit:

    Spoon
    www.dbpoweramp.com

    Comment

    • Paultx
      • Aug 2003
      • 8

      #3
      Re: Update is not working

      Originally posted by Spoon
      Thanks, that allowed me to download that update.
      But today I checked again and there are six updates. And again nothing happens after I click the [Install] buttons.



      I wonder what are these [Install] buttons for, since they don't work the way they're supposed to, or at least the way I expect them to.
      So I will have to get updates manually, one by one?

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 43891

        #4
        Re: Update is not working

        When you click install, dBpoweramp opens the web page, so it will open for example:



        If you have no internet browser installed, or security software which blocks dBpoweramp from opening the web browser then nothing will happen.
        Spoon
        www.dbpoweramp.com

        Comment

        • Paultx
          • Aug 2003
          • 8

          #5
          Re: Update is not working

          Originally posted by Spoon
          When you click install, dBpoweramp opens the web page, so it will open for example:



          If you have no internet browser installed, or security software which blocks dBpoweramp from opening the web browser then nothing will happen.
          I have three browsers installed: IE11, Chrome (default), and Maxthon, all of them updated to their latest versions. Based on your answer, I tried to fix things by allowing all dBpoweramp apps in the Windows firewall. It didn't do. Then I thought of AVG AntiVirus Free Edition 2014 (installed and running real time protection), but couldn't figure out how to do that. Any ideas? TIA.

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 43891

            #6
            Re: Update is not working

            There could be any number or programs blocking the program from working as it should, if you wanted to find out which one, you could go through disabling or uninstalling the programs until it starts working again.
            Spoon
            www.dbpoweramp.com

            Comment

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